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#DC
Portland 2024
6-9 May
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DrupalCon Portland
2024
🇺🇸
Support Ticketing System
Open on Drupal.org →
Open on Drupal GitLab →
Created on 2 June 2009,
about 15 years ago
Maintained by
🇺🇸
United States
bdragon
🇬🇧
United Kingdom
catch
🇬🇧
United Kingdom
FabianX-1
🇺🇸
United States
JeffSheltren
🇮🇹
Italy
Jeremy
🇺🇸
United States
John Franklin
🇮🇹
Italy
marco
🇦🇺
Australia
Purencool
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Clone with
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Merge Requests
!5
Automated Drupal 11 compatibility fixes for support
Open
Show issue
Project Update Bot
updated
3 months ago
Issues
🐛
Fatal error on install on ContextDefinition
Needs review
Code
Created
2 months ago
v2.0
🇫🇷
France
Thony
2 months ago
📌
Automated Drupal 11 compatibility fixes for support
Needs review
Code
Created
3 months ago
v2.0
Project Update Bot
3 months ago
🐛
On installation "diff.plugins:field_types missing schema" check if it's even needed.
Needs review
Code
Created
10 months ago
v2.0
🇦🇺
Australia
Purencool
8 months ago
🐛
Update Readme file
Fixed
Code
Created
9 months ago
v2.0
🇦🇺
Australia
Purencool
8 months ago
📌
Automated Drupal 10 compatibility fixes
Needs review
Code
Created
about 1 year ago
v2.0
Project Update Bot
9 months ago
💬
Support Ticketing System alternative for drupal 8
Active
Documentation
Created
about 4 years ago
v1.0
🇪🇬
Egypt
ashroof
9 months ago
📌
Remove or upgrade deprecated code
Active
Code
Created
10 months ago
v2.0
🇦🇺
Australia
Purencool
9 months ago
📌
Upgrade current code to work on Drupal 9 and 10
Fixed
Code
Created
about 1 year ago
v2.0
🇦🇺
Australia
Purencool
9 months ago
🐛
core.entity_view_display.support_ticket.ticket.default.yml is not working in Drupall 9
Fixed
Code
Created
about 1 year ago
v2.0
🇦🇺
Australia
Purencool
9 months ago
🐛
modules/support_ticket/src/SupportTicketTypeForm.php
Active
Code
Created
10 months ago
v2.0
🇦🇺
Australia
Purencool
10 months ago
📌
Use mailhandler for Inbound email integration
Postponed
Code
Created
over 14 years ago
v1.0
🇨🇦
Canada
fizk
10 months ago
📌
Code to upgrade
Active
Code
Created
about 1 year ago
v2.0
🇦🇺
Australia
Purencool
10 months ago
🌱
PHPUnit tests are obsolete
Closed: outdated
Code
Created
about 1 year ago
v2.0
🇦🇺
Australia
Purencool
10 months ago
🌱
The 2.0 branch planned released.
Active
Code
Created
10 months ago
v2.0
🇦🇺
Australia
Purencool
10 months ago
📌
Drupal's Security Advisory Coverage
Active
Code
Created
10 months ago
v2.0
🇦🇺
Australia
Purencool
10 months ago
🐛
Comments are lost when user is deleted
Closed: works as designed
Code
Created
10 months ago
v2.0
dev-nnov
10 months ago
🐛
views.view.support_ticket_overview not working in Drupal 9
Fixed
Code
Created
about 1 year ago
v2.0
🇦🇺
Australia
Purencool
about 1 year ago
💬
Fetch not working with gmail (inbound integration)
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇫🇷
France
Spacio
about 1 year ago
✨
response template
Closed: outdated
Code
Created
almost 14 years ago
v1.0
🇨🇦
Canada
gweston
about 1 year ago
🐛
Ticket not assigned to user
Closed: outdated
Code
Created
almost 12 years ago
v
🇺🇸
United States
BillMounce
about 1 year ago
🐛
Impossible to delete menu item for removed Support client
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇸
United States
alex_shapka
about 1 year ago
✨
Authenticated users cannot subscribe other users to notifications
Closed: outdated
Code
Created
about 14 years ago
v1.8
🇬🇧
United Kingdom
thoomyorke
about 1 year ago
🐛
Autosubscribed notifications don't go out
Closed: outdated
Miscellaneous
Created
over 12 years ago
v1.8
phindic
about 1 year ago
🐛
Required Fields showing up as NULL in database after ticket submitted.
Closed: outdated
Miscellaneous
Created
almost 12 years ago
v1.0
🇺🇸
United States
jjsoler
about 1 year ago
🐛
E-mail attachments are not saved in the correct folder
Closed: outdated
Code
Created
almost 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
💬
My Tickets
Closed: outdated
User interface
Created
over 11 years ago
v1.0
🇺🇸
United States
Brent7
about 1 year ago
💬
Path field in creating client
Closed: outdated
Documentation
Created
over 11 years ago
v1.8
🇺🇸
United States
Brent7
about 1 year ago
💬
How to add subscriber list?
Closed: outdated
Miscellaneous
Created
over 11 years ago
v1.7
🇫🇷
France
Spacio
about 1 year ago
💬
Menu item has dissapeared
Closed: outdated
User interface
Created
over 11 years ago
v1.8
🇺🇸
United States
Brent7
about 1 year ago
💬
Support ticket view
Closed: outdated
User interface
Created
over 11 years ago
v1.8
🇺🇸
United States
Brent7
about 1 year ago
💬
Support ticketing project dropdown order is not intuitive
Closed: outdated
User interface
Created
over 11 years ago
v1.0
🇨🇦
Canada
izmeez
about 1 year ago
💬
How to send and receive e-mails just in HTML?
Closed: outdated
Code
Created
almost 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
🐛
Trouble with visibility of tickets
Closed: outdated
Code
Created
over 11 years ago
v1.3
🇵🇱
Poland
endrju_pn
about 1 year ago
🐛
User permissions not applying to ticket creation
Closed: outdated
Code
Created
over 11 years ago
v1.3
🇺🇸
United States
megabyte
about 1 year ago
📌
Document extra modules
Closed: outdated
Documentation
Created
over 11 years ago
v1.0
🇳🇴
Norway
fuzzy76
about 1 year ago
🐛
Auto changing project name on publishing/unpublishing support ticket content
Closed: outdated
Code
Created
over 11 years ago
v1.8
🇮🇳
India
sDash
about 1 year ago
✨
Auto respond to the creating client?
Closed: outdated
User interface
Created
over 14 years ago
v1.3
🇺🇸
United States
tora_tora
about 1 year ago
✨
Support fetch mail path: destination is a blank page
Closed: outdated
Code
Created
almost 13 years ago
v1.4
🇺🇸
United States
figureone
about 1 year ago
✨
How to change the Ticket properties? I cant find these settings in Taxonomy or anywhere! Thanks
Closed: outdated
User interface
Created
over 11 years ago
v1.0
🇨🇳
China
AntiNSA
about 1 year ago
🐛
Inbound email integration generate only emails with text format
Closed: outdated
Code
Created
almost 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
🐛
[support_mailcmd] incoming emails can contain '\r\n' or '\r' instead of '\n' for newlines which causes problems
Closed: outdated
Code
Created
about 11 years ago
v1.0
tinker
about 1 year ago
🐛
Menu routing has many problems
Closed: outdated
Code
Created
about 11 years ago
v1.0
tinker
about 1 year ago
✨
client auto assign field select user name how to change it as select roll
Closed: outdated
Documentation
Created
about 11 years ago
v1.8
🇵🇰
Pakistan
coderider
about 1 year ago
💬
Rename “Project” and add sub-“projects”
Closed: outdated
Code
Created
about 11 years ago
v1.8
🇸🇬
Singapore
DrupalNewbie2013
about 1 year ago
✨
Add cck field column to ticket list
Closed: outdated
Code
Created
about 11 years ago
v1.8
🇪🇸
Spain
jlcarrera
about 1 year ago
🐛
Error when deleting tickets
Closed: outdated
User interface
Created
about 11 years ago
v1.8
🇺🇸
United States
dokoe-1
about 1 year ago
💬
Add footer to emails
Closed: outdated
Miscellaneous
Created
about 11 years ago
v1.8
🇺🇸
United States
jusyjim
about 1 year ago
🐛
Removing Node Body for Support Ticketing System
Closed: outdated
User interface
Created
over 13 years ago
v1.0
🇺🇸
United States
jpmizell
about 1 year ago
🐛
Information disclosure bug
Closed: outdated
User interface
Created
over 11 years ago
v1.0
🇩🇪
Germany
sapox
about 1 year ago
✨
Make it possible to assign ticket to other user at ticket creation
Closed: outdated
Code
Created
about 15 years ago
v1.0
🇮🇪
Ireland
paddy_mul
about 1 year ago
🐛
Duplicate client name validation (patch)
Closed: outdated
User interface
Created
about 12 years ago
v1.0
🇦🇺
Australia
Rory
about 1 year ago
🐛
Emails do not retain text formats when site uses WYSIWYG or modifies default input format
Closed: outdated
Code
Created
about 11 years ago
v1.0
tinker
about 1 year ago
✨
Auto-assign tickets to team members by availability
Closed: outdated
Miscellaneous
Created
over 13 years ago
v1.3
🇿🇦
South Africa
duncan.moo
about 1 year ago
✨
Create a role when a client is added
Closed: outdated
Code
Created
almost 14 years ago
v1.0
🇮🇳
India
Sivaji_Ganesh_Jojodae
about 1 year ago
✨
support_mailcmd request for intergration with support_fields
Closed: outdated
Code
Created
about 13 years ago
v1.4
olak
about 1 year ago
📌
Customize view & edit of the ticket to single page
Closed: outdated
Documentation
Created
almost 11 years ago
v1.8
rjs.martins
about 1 year ago
✨
Integration with Multiple E-mail Addresses module
Closed: outdated
Code
Created
over 11 years ago
v1.8
🇺🇸
United States
alrueden
about 1 year ago
💬
Double Header Message-ID in outbound email causing email failure
Closed: outdated
Code
Created
about 13 years ago
v1.8
🇺🇸
United States
leevester
about 1 year ago
✨
Change closed ticket state to open when adding new comment
Closed: outdated
Code
Created
about 14 years ago
v1.3
🇬🇧
United Kingdom
gorgo
about 1 year ago
✨
Author name available as token in mail template
Closed: outdated
Code
Created
over 10 years ago
v1.8
🇮🇹
Italy
aCCa
about 1 year ago
💬
Is it possible to change labels of Ticket Properties
Closed: outdated
Code
Created
about 9 years ago
v1.8
🇨🇦
Canada
Laura Johnson
about 1 year ago
🐛
Global "Auto-assign new tickets to" field not auto-completing
Closed: outdated
Code
Created
over 13 years ago
v1.0
🇺🇸
United States
Matt V.
about 1 year ago
🐛
Improve domain matching
Closed: outdated
Code
Created
over 14 years ago
v1.0
🇮🇹
Italy
Jeremy
about 1 year ago
✨
Allow anonymous to submit ticket (the way anonymous would submit comment)
Closed: outdated
Code
Created
almost 15 years ago
v1.0
🇲🇾
Malaysia
najibx
about 1 year ago
✨
Disable notifications
Closed: outdated
User interface
Created
over 14 years ago
v1.3
🇺🇸
United States
sly5
about 1 year ago
✨
File names with accents of attached files in emails for ticket creation got created with nontranslated filenames: not accessable
Closed: outdated
Code
Created
over 13 years ago
v1.8
🇧🇷
Brazil
rsevero
about 1 year ago
✨
Support ticketing, how to remove user1 from subscribe list
Closed: outdated
Miscellaneous
Created
over 14 years ago
v1.0
🇨🇦
Canada
izmeez
about 1 year ago
💬
New Tickets Don't Assign State or User
Closed: outdated
User interface
Created
over 8 years ago
v1.9
🇺🇸
United States
dcamburn
about 1 year ago
✨
Projects for specific clients not showing up when adding a new ticket
Closed: outdated
User interface
Created
about 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
✨
Notify me always
Closed: outdated
Miscellaneous
Created
about 12 years ago
v1.8
🇳🇱
Netherlands
erikkramer
about 1 year ago
✨
do not delete emails from mail server
Closed: outdated
Code
Created
about 14 years ago
v1.3
🇷🇴
Romania
abaddon
about 1 year ago
🐛
Menu item for new client appears under the root of navigation menu, not under Support tickets
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇸
United States
alex_shapka
about 1 year ago
🐛
Cannot manually remove users from notificacions as Admin when in AutoComplete
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇸
United States
Exploratus
about 1 year ago
🐛
Wrong path for files attached to comment
Closed: outdated
Code
Created
about 12 years ago
v1.8
🇺🇸
United States
Exploratus
about 1 year ago
✨
New submodule with enhancements.
Closed: outdated
Code
Created
about 12 years ago
v1.0
🇺🇸
United States
wodenx
about 1 year ago
✨
Stacked Charts
Closed: outdated
Charting
Created
over 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
✨
Ability to "lock" tickets so only 1 person replied
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇬🇧
United Kingdom
ambercelery
about 1 year ago
💬
How to filter "subscribed" list
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇧🇷
Brazil
rogeriodec
about 1 year ago
💬
Theme the Ticket Listing Page
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇸
United States
phelix
about 1 year ago
✨
Bulk Update Improvement
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇺🇸
United States
JeffSheltren
about 1 year ago
🐛
Pager does not work properly on user ticket view page
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇦
Ukraine
natbampo
about 1 year ago
💬
Will not fetch e-mail from server keep getting connection denied even though php code should work!
Closed: outdated
Code
Created
over 12 years ago
v1.8
🇺🇸
United States
legomez
about 1 year ago
📌
Auto check item in list if some state(s) changed
Closed: outdated
Code
Created
over 12 years ago
v1.0
🇷🇺
Russia
lvm
about 1 year ago
✨
Parent Clients
Closed: outdated
User interface
Created
over 12 years ago
v1.0
🇺🇸
United States
treckstar
about 1 year ago
💬
Move "Support tickets" menu item to user profile page as a tab
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇺🇸
United States
rgrms
about 1 year ago
💬
Hide Notifications fieldset
Closed: outdated
User interface
Created
over 12 years ago
v1.0
mbkaba22
about 1 year ago
✨
Attribute group class or id for support status divs
Closed: outdated
User interface
Created
over 12 years ago
v1.0
🇺🇸
United States
alex_shapka
about 1 year ago
✨
Auto from closed -> active
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇩🇰
Denmark
MortenRostved
about 1 year ago
✨
Suppress notifications of own posts
Closed: outdated
Code
Created
over 14 years ago
v1.8
🇦🇺
Australia
neubreed
about 1 year ago
✨
Create an option to allow default client for new tickets to be empty
Closed: outdated
Code
Created
over 13 years ago
v1.8
🇧🇷
Brazil
rsevero
about 1 year ago
✨
Create option to show current status/priority/client/assigned on top of the ticket presentation.
Closed: outdated
Code
Created
over 13 years ago
v1.8
🇧🇷
Brazil
rsevero
about 1 year ago
✨
Misleading checkbox text: By checking this box you will prevent notification emails...
Closed: outdated
User interface
Created
over 12 years ago
v1.8
🇩🇪
Germany
Gogowitsch
about 1 year ago
💬
Allow path of support to be configurable
Closed: outdated
User interface
Created
over 12 years ago
v1.3
🇺🇸
United States
eflage
about 1 year ago
🐛
Unassigned an user doesn't remove s/he from the support_assigned table
Closed: outdated
Code
Created
over 12 years ago
v1.0
🇩🇰
Denmark
burkeker
about 1 year ago
✨
The "magic" strings at the end of the notification message
Closed: outdated
User interface
Created
over 12 years ago
v1.0
🇩🇰
Denmark
burkeker
about 1 year ago
💬
Block certain Subjects (tagged)
Closed: outdated
Miscellaneous
Created
over 12 years ago
v1.7
🇳🇱
Netherlands
key4ce
about 1 year ago
✨
Allow switch to other client by email
Closed: outdated
Code
Created
over 12 years ago
v
🇩🇰
Denmark
burkeker
about 1 year ago
✨
Possibility for language neutral tickets on multilanguage sites
Closed: outdated
Code
Created
over 14 years ago
v1.0
🇸🇪
Sweden
span
about 1 year ago
✨
remove quoted text from emails
Closed: outdated
Code
Created
about 14 years ago
v1.0
🇷🇴
Romania
abaddon
about 1 year ago
✨
Better layout
Closed: outdated
Code
Created
over 12 years ago
v1.5
🇩🇪
Germany
Gogowitsch
about 1 year ago
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