Hello,
After installing the comment upload module I realized that the filefield paths werent working for comment attachments, even though it had a path set. It was only saving to the main files directory, not the subdirecotries i had established. This is a bug of the fielfields path module, which was fixed with a patch. See below:
http://drupal.org/node/1292498
http://drupal.org/node/1249918
I patched the filefield paths module as required and everything works well now and the proper path is used and it shows well on the comments section of the node. THe only problem left is that the email update sent out by Support Ticket Module still uses the path without the filefield path setting, leading users to the wrong path for the file.
Its strange because this doesn't happen to file attachments in the original node - these email out with the correct filefields path, it only happens to the comments with attachments. BASICALLY, FILEFIELD PATHS FOR FILES IN COMMENTS IS NOT RESPECTED IN THE EMAILS SENT OUT BY SUPPORT TICKET.
Any help would be greatly appreciated!
Closed: outdated
1.8
Code
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It's likely this issue predates Contrib.social: some issue and comment data are missing.