When creating a ticket or commenting on one, there is a checkbox labelled 'Suppress notification' ('#suppress'). Also, there as a description below the checkbox. Both seem to indicate that there would be no email sent out at all, when, in fact, there is an e-mail saying 'The text of this ticket update was manually suppressed.'. This is missleading.
I wanted to use the checkbox to prevent minor edits or comments from being sent to the subscribers, which is not the use case intended for #suppress. I propose to change at least the description of the checkbox to explain what the actual effect of the checkbox is.
Also, it would be helpful for me, if another checkbox was added, that actually prevents a notification from being sent. Here, a queuing feature would be nice so that users don't lose trust in the subscriptions. When an email is sent to the subscribers, not only the latest change but all queued comments could be sent out.
Closed: outdated
1.8
User interface
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It's likely this issue predates Contrib.social: some issue and comment data are missing.