Attached patches validate if a name already exists prior to updating / inserting rows in the database. This avoids unsightly errors if you attempt to create a support client with a name that already exists, e.g.
PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry
Closed: outdated
1.0
User interface
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It's likely this issue predates Contrib.social: some issue and comment data are missing.