Users could not find the Change password fields

Created on 25 August 2011, almost 13 years ago
Updated 22 February 2024, 4 months ago

Updated: Comment #122
See details about the Usability Study at http://groups.drupal.org/node/163894

This issue contains suggestions and attempts to modify the display of these to fields to make it clear to the user how to 'update' the account password.

Problem/Motivation

During a usability test, users logged into Drupal could not determine how to update their account password. Users did not understand that the existing 'password' and 'confirm password' fields on the user/edit page served the purpose of a password update.

Proposed resolution

Proposed resolution from #176 and #177:
It might be simpler and lead to better user experience if we create a separate form for changing the password and e-mail address.
Now we have 3 different forms instead of one single form doing a lot of stuff at one single place.

Edit Profile form:-

Change password form:-

Change email form:-

Previous/alternative proposal summary

1. Change the name of the field to "New Password"
Suggested in #11
2. Move password fields to the end of the form
3. (rejected) Move password fields into a fieldset
See #19. Concern is that users do not put in the old password when changing a password, so they have to fill out the form again.
4. (rejected) Move password fields into a collapsed fieldset
Same concerns as for fieldset.
5. Move everything but password, email, and username fields to their own tab
See #9
6. Modal: On submit, if either the email or password field has changed, a modal appears prompting the user to fill in the previous password field.
See #70

Remaining tasks

Review the MR 5686, decide if this solution works. If not asses other solutions, e.g. #70.

🐛 Bug report
Status

Needs work

Version

11.0 🔥

Component
User module 

Last updated 32 minutes ago

Created by

🇪🇸Spain juampynr

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