ChatBot closes itself when adding a modal

Created on 13 January 2025, 3 months ago

Problem/Motivation

ChatBot closes itself, and impossible to reopen-it, without refreshing the page

Steps to reproduce

1. Create new content with CKEditor, for example basic page
2. Open ChatBot
3. Add Media into Ckeditor, we can see ChatBot closes
4. Include the Media
5. It's impossible to reopen the ChatBot

🐛 Bug report
Status

Active

Component

Track: AI

Created by

🇮🇱Israel heyyo Jerusalem

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Comments & Activities

  • Issue created by @heyyo
  • 🇺🇸United States phenaproxima Massachusetts

    I can't think of anything in Drupal CMS specifically which would be likely to cause this, so moving to the AI module's issue queue until it is proven that this only happens in the context of Drupal CMS. :)

  • 🇩🇪Germany marcus_johansson

    @heyyo - I have tried to replicate this using the latest Drupal CMS, but can't seem too. Since this came from the Drupal CMS issue queue, I assume that setup is what is causing the issue.

    I have tried the following:

    1. With or without the Klaro privacy settings approved, with or without the chatbot open.
    2. Go to Create Basic Page
    3. Click Media in the CKEditor (modal opens)
    4. Upload image
    5. Click Insert Selected

    Nowhere during this process does it close the chat window for me.

    I've tried with rc-2 of Drupal CMS and with latest dev.

    I have also tried with a media that already existed.

    Could you give me version of Drupal CMS, any applied recipes or module and OS/Browser you are running and I will see if I can replicate it? Thanks

  • 🇮🇳India anjaliprasannan

    @marcus_johansson
    I was able to reproduce the issue with latest drupal cms developer version with only ai assistance recipe added. This issue occurs when autosave is triggered for the content from chatbot. There is an issue raised for this, please refer : 🐛 Autosave node interfers with AI Chatbot Active

  • Status changed to Postponed: needs info 5 days ago
  • 🇮🇳India prashant.c Dharamshala
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