- Issue created by @akhilavnair
- 🇮🇳India akhilavnair Kerala
Hi, Nothing happened, error happened by itself in that day for our client without any config/code change.
It means FileSystem::prepareDirectory returned false. The simplest explanation is that Drupal can't write to that location.
- 🇮🇳India akhilavnair Kerala
akhilavnair → changed the visibility of the branch 3482750- to hidden.
- 🇮🇳India vinai_katiyar Delhi NCR
Hi @akhilavnair,
I tried to replicate the issue on my local machine using the specified PHP and Drupal versions with DDEV, but I was unable to reproduce it.
For both issues, it appears that the website cannot write to the destination file path, likely due to directory permission issues where it attempts to store uploaded images.
I would suggest please check the permission of the directory where the images are being uploaded.
- 🇮🇳India akhilavnair Kerala
Hi Vinai,
I have checked the permission, no issue in that, checked with Server Team and Networking team also. And via IMCE module its getting uploading so its not a folder permission issue. - 🇵🇭Philippines cleavinjosh
Hi @akhilavnair,
I tried to replicate the issue but was unable to.
Please check and advise whether I missed something.
Thank you. - 🇮🇳India akhilavnair Kerala
Hi cleavinjosh,
For 1 site we have Drupal core update from 10.3.1 to 10.3.6, happened on last week of July 2024. But site's cache cleared, client was able to upload files also.
And we are using Nginx - Linux platform.