User email is missing and no longer required

Thank you for reporting a bug. It is interesting.

Could you please update the issue summary with the steps to reproduce the bug on a newly-installed site? Email addresses are required in Drupal until ✨ Make email not required for a Drupal site account Active is done.

Hi @cilefen
Thank you so much for the prompt request to provide details on the issue.
1) The site is not a newly-installed site
2) It had been upgraded to Drupal 10 from Drupal 9 more than a year ago
3) One of users requested the admin to reset her password (as forgot password email is not working)
4) She was using the account without any issues about a month ago
5) When the admin is about to reset her password, he noticed that the email field is empty, and it is no longer a required field
Site has few password/login related modules including Password Policy (which set password expiration, length, character types) etc.

Email has been optional for some time from memory

Hi @eaajithe,

What an interesting issue! Based on your description, here are a few steps that might help resolve it:

1. Field Configuration: Ensure the email field is set as required in the user entity field settings. Sometimes configurations might change during upgrades.
2. Module Interference: Check if modules like "Password Policy" or others affecting user profiles are causing the issue. Temporarily disable them to test.
3. Permissions: Verify user roles have the necessary permissions to edit and view the email field.
4. Update Hooks: Confirm all update hooks have run correctly after upgrading from Drupal 9 to Drupal 10.
5. Form Display: Check the form display settings to ensure the email field is included.

These steps should help identify the root cause.

Hope this helps!

Changes are made on 11.x first, then backported.

Is this not duplicate with 🐛 Email Address should be a required field in the "Add User" form Needs work ?

#189544: Allow administrator to edit account without email address (regression: accounts can be created without email addresses also) →

✨ Make email not required for a Drupal site account Active