Still sending the default Email Text on Account Activation

Created on 15 September 2022, almost 2 years ago
Updated 7 December 2023, 9 months ago

Hi there, i edited the email messages here /admin/config/people/accounts to send custom emails on account activation and on account blocked.
But the default messages are still send. For the life of me i can't get it to send the customized emails. Am i missing something? Is there another place to edit these email messages?
Thanks in advance for help.

💬 Support request
Status

Closed: outdated

Version

9.5

Component
Mail 

Last updated 21 days ago

No maintainer
Created by

🇩🇪Germany gaia

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  • 🇩🇪Germany TamB

    Have been searching high and low for a solution to this real bugbear of a problem. Deleting the user.mail entries on the database worked as per #4 💬 Still sending the default Email Text on Account Activation Closed: outdated .
    In my case I found and deleted the two entries - one each for DE and EN languages. Now any update on the site user account config pages gets saved as a new DE translation (which is what I require for now). However, the default EN mail text remains the same and can't be changed.
    Hope this gets fixed in core soon.

  • 🇩🇪Germany TamB

    Changing to D9.5 as that's where I have encountered this problem.

  • 🇧🇪Belgium matthieu_collet

    We had this problem and this is a big issue

    We removed user.mail in config table, it works but it's radical, and with a multilanguage website it's really strange after (see screenshot, no more way to translate messages)

    Strange that this problem isn't solved after more than a year

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