- Issue created by @_kom__
- 🇷🇺Russia znaeff
Hi,
I will ask our developers about this. We will contact you within 1-2 business days.
- 🇷🇺Russia znaeff
Hello @_kom__,
Thank you for waiting.Please do the following to fix this issue:
1) Save the settings in our plugin.
2) If step 1 did not help, then reinstall our plugin.Please let us know the results.
- 🇸🇮Slovenia janez zibelnik
Got the same issue on local development environment. Reinstalling removed the notifications. But this should never be the final solution.
- 🇷🇺Russia znaeff
@janez zibelnik Please wait for 1 day and try to re-save the plugin's settings.
Did it help?
- 🇷🇺Russia _kom__
I've reinstalled version 9.5.0 both on local and production sites.
The warning has gone.
After upgrade to 9.6.1 there is no warning too. All protections (spam and firewall) seem to work as designed.
But as I mentioned before there's no version changes in dashboard: the displayed version is still 9.5.0 after more than 24 hours. - 🇷🇺Russia znaeff
@_kom__ We've fixed the version issue. It should be corrected automatically.
- 🇷🇺Russia znaeff
You're welcome! Feel free to contact us if you need any help.
Automatically closed - issue fixed for 2 weeks with no activity.
- 🇸🇮Slovenia KlemenDEV
CleanTalk SFW update error: updateWorker: Wrong update ID. Please, save settings to run new SFW update and wait for an hour..
This issue still appears from time to time and full module uninstall, cache clear and reinstall is needed. In some cases, uninstall causes WSOD before being able to fully uninstall too.
- 🇸🇮Slovenia KlemenDEV
Now uninstall fails every time. Is there any other way to fix the SFW update error?
I also don't think this was fixed. Should I open new ticket, or should this one be re-opened?
Hello klemendev.
We need additional details about your website. Please contact us via our private Ticket System and add there a link to this issue: https://cleantalk.org/my/support/open.