Uninstalled Visitors, still page not found errors for these url's /visitors/_track?action_name=blabla

Created on 25 July 2024, 4 months ago
Updated 9 August 2024, 4 months ago

Problem/Motivation

Hi, because of resourcing problems, I had to remove Visitors from my website for now.
It worked fine, but took too much resources. So I uninstalled Visitors with

 composer remove drupal/visitors

It was nicely uninstalled.
But in my DBlog logs I see constantly the warning arising:

Page not foud /visitors/_track?action_name=blabla [which is an url-alias on my site]

Steps to reproduce

Install Visitors, use visitors
Uninstall Visitors.
Log entries arise.

Proposed resolution

Get rid of the page-not-found warnings.
When visitors is not installed, of course any url related to visitors should be removed.

Thanks for your reply in advance,
Greetings,

πŸ’¬ Support request
Status

Fixed

Version

2.19

Component

Code

Created by

πŸ‡³πŸ‡±Netherlands Summit

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Comments & Activities

  • Issue created by @Summit
  • πŸ‡³πŸ‡±Netherlands Summit
  • πŸ‡ΊπŸ‡ΈUnited States bluegeek9

    Composer remove does not uninstall projects from Drupal. You need to uninstall projects through the UI or use drush. After you uninstall the project you can remove it from your site with composer.

    If you add visitors back with composer, you should be able to uninstall it. You may need to clear the cache after uninstall it. Then you con remove it.

    Which resources was Visitors consuming too much of? Was it the database size?

  • πŸ‡³πŸ‡±Netherlands Summit

    Hi, Thanks!
    I did just that:
    - Installed Visitors again
    - Enabled Visitors
    - Uninstalled Visitors
    - Composer remove drupal/visitors

    Now tomorrow looking if this changes anything in my dblog.
    Thanks for your quick reply,
    greetings,

  • πŸ‡³πŸ‡±Netherlands Summit

    Hi, no it was the memory size, not the database.

  • πŸ‡³πŸ‡±Netherlands Summit

    Hi, I did all that Install again, and Uninstall, and only after Uninstall removed the visitors module for now.
    But still I got continuously in my logfile, messages like:

    Type: page not found
    Location: mysite/visitors/_track?_cvar=%7B%227%22%3A%5B%22route%22%2C%22entity.node.canonical%22%5D%2C%228%22%3A%5B%22path%22%2C%22%2Fnode%2F4693%22%5D%2C%229%22%3A%5B%22viewed%22%2C%22node%3A4693%22%5D%7D&_id=b861f5479f9d1656&_idn=1&_refts=0&action_name=Bed%20%26%20Breakfast%20Le%20Brame%2C%20Senlis%20%2F%20Chantilly%2C%20Picardie%2C%20Snelweg%20A1&cookie=1&h=22&idsite=1&m=10&pf_dm1=3078&pf_dm2=699&pf_net=0&pf_onl=1&pf_srv=88&pf_tfr=0&pv_id=yYP1yS&r=559595&rec=1&res=800x600&s=48&send_image=0&uadata=%7B%7D&uid=0&url=https%3A%2F%2Fwww.hotels-onderweg.nl%2Fbb-le-brame
    
    Message: /visitors/_track?action_name=Bed%20%26%20Breakfast%20Le%20Brame%2C%20Senlis%20%2F%20Chantilly%2C%20Picardie%2C%20Snelweg%20A1&idsite=1&rec=1&r=559595&h=22&m=10&s=48&url=https%3A%2F%2Fmysite%2Fbb-le-brame&uid=0&_id=b861f5479f9d1656&_idn=1&send_image=0&_refts=0&_cvar=%7B%227%22%3A%5B%22route%22%2C%22entity.node.canonical%22%5D%2C%228%22%3A%5B%22path%22%2C%22%2Fnode%2F4693%22%5D%2C%229%22%3A%5B%22viewed%22%2C%22node%3A4693%22%5D%7D&pv_id=yYP1yS&pf_net=0&pf_srv=88&pf_tfr=0&pf_dm1=3078&pf_dm2=699&pf_onl=1&uadata=%7B%7D&cookie=1&res=800x600
    
    Seriousness: Warning
    

    Thanks for going into this again.
    greetings,

  • πŸ‡ΊπŸ‡ΈUnited States bluegeek9

    Visitors tracks visits with JavaScript posting to the Drupal site. Visitors is uninstalled, so there is not a /visitors/_track path. The JavaScript posting to the site should also be gone. If you are aggregating your JavaScript files, it may still be cached.

    Is there a proxy involved? Have you cleared the cache?

  • πŸ‡³πŸ‡±Netherlands Summit

    Hi, cleared cache multiple times..we use varnish, but cleared that cache also.
    Still visitors/_track path errors are in dblog logfile. What could be wrong?

    greetings, Martijn

  • Status changed to Fixed 4 months ago
  • πŸ‡ΊπŸ‡ΈUnited States bluegeek9

    The JavaScript tracking code is cached somewhere. I suggest you look at varnish again; it seems the most likely cause.

  • Automatically closed - issue fixed for 2 weeks with no activity.

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