- Issue created by @bcobin
- 🇺🇸United States bcobin
This looks to have been a permissions issue and my host (Imegeleet.com) was good enough to find a workaround. Note that I was having this issue with Drupal 9 and I haven't yet seen the same thing in Drupal 10.
Below is what they told me:
Default "Public Files Directory" option is not working which i suppose will download sites/default/files folder if working, its not pointing to any specific error in PHP logs. I tried resetting permission of all files and folder in installation.
I added new source for public files specifying public files directory as /[site]/web/sites/default/files naming source as "Public Files Folder", if you use backup source as "Public Backup Folder" and Destination as Download it will work now. You can also use destination as public_files which will store backup on server at /[site]/backups/public which can be downloaded using File Manager. Similarly you can backup any folder even entire site by specifying folder as source.
To fully restore site or clone it you will need all files from [site] folder, its better to simply backup entire [site] folder by making zip and database backup can be downloaded using this module.
Hope this helps - good luck!