TACjs panel never showing

Hello brulain,

Do you have any errors in the Console ? I used the 6.4-alpha4 (in a new installation) and I didn't had any prb

You also don't have the lock icon in the right side of your screen ?

Hi boulaffase,

Thanks for your answer.

Do you have any errors in the Console ?

There is nothing at all in the Console.

I used the 6.4-alpha4 (in a new installation) and I didn't had any prb

It worked fine before I had the issue above. So I upgraded to 6.4-alpha4: the issue disappeared but the banner too.

You also don't have the lock icon in the right side of your screen ?

I dont know exactly what is 'lock icon'. I hide the little TAC icon and I open the panel by clicking on a menu item (#tarteaucitron), and it works fine (cf. picture attached).

I have tried with many browsers, computers and IP addresses, without any success.
When I remove TACjs cookie (cf. picture attached) then refresh the page, TACjs cookie appears again with same values.

Hi brulain,

can you please re-configure the settings, you might need to enable the showIcon

Hi boulaffasae,
I don't understand what you mean by "re-configure the settings".
I have disabled the showIcon an the panel opens via a menu item link.
My concern is about the banner which never displays.

Hi again !

You are right ^^, can you please go to TacJS services settings.

Under Youtube service, you have a checkbox called "needConsent" you need to mark it

The banner consider that the user doesn't need to configure any service and that all services are already consent. Which is not right, but the maintainers added a new option called needConsent that ovveride tarteaucitron.js default configuration

Thanks a lot boulaffasae, it works fine now !