I encountered the same bug today. This is due to the static caching being used to generate the counter.
- Merge request !4Issue #3306120: Remove static cache from template_preprocess_personified_data and template_preprocess_personified_message → (Closed) created by naveenvalecha
- Assigned to eleonel
- Status changed to Needs review
over 1 year ago 8:07pm 20 July 2023 - Status changed to RTBC
about 1 year ago 1:29am 19 February 2024 - Issue was unassigned.
- Status changed to Closed: works as designed
10 months ago 8:21am 20 May 2024 Closing it as Work as designed.
This issue appears randomly due to corrupted cache bins present in memcache on pantheon environment. It's not related to the personified module.