Some of our webforms have start failing on submit with error messages about the email "does not comply with addr-spec of RFC 2822".
After some investigation it appears to be happening when we are using a custom "Send From" name includes a comma. Example: "Smith, John"
Removing the comma in the from name resolves the issues and the webform submits fine. From our list of submissions the error appears to roughly coincide with our upgrade to version 6.0.4, but that could be coincidental.
The full error message is:
The website encountered an unexpected error. Please try again later.
Drupal\Core\Entity\EntityStorageException: Email ""Smith" does not comply with addr-spec of RFC 2822. in Drupal\Core\Entity\Sql\SqlContentEntityStorage->save() (line 810 of core/lib/Drupal/Core/Entity/Sql/SqlContentEntityStorage.php).
Symfony\Component\Mime\Address::create('"Smith') (Line: 125)
Symfony\Component\Mime\Address::createArray(Array) (Line: 84)
Symfony\Component\Mime\Header\Headers->addMailboxListHeader('From', Array, Array) (Line: 154)
Symfony\Component\Mime\Header\Headers->addHeader('From', Array) (Line: 92)
Drupal\Core\Mail\Plugin\Mail\PhpMail->mail(Array) (Line: 311)
Drupal\Core\Mail\MailManager->doMail('webform', 'REDACTED', 'example@example.com', 'en', Array, '"Smith, John" ', 1) (Line: 180)
Drupal\Core\Mail\MailManager->Drupal\Core\Mail\{closure}() (Line: 578)
Drupal\Core\Render\Renderer->executeInRenderContext(Object, Object) (Line: 181)
Drupal\Core\Mail\MailManager->mail('webform', 'REDACTED', 'example@example.com', 'en', Array, '"Smith, John" ') (Line: 1164)
Drupal\webform\Plugin\WebformHandler\EmailWebformHandler->sendMessage(Object, Array) (Line: 856)
Drupal\webform\Plugin\WebformHandler\EmailWebformHandler->postSave(Object, , NULL) (Line: 2738)
Drupal\webform\Entity\Webform->invokeHandlers('postSave', Object, , NULL) (Line: 1209)
Drupal\webform\WebformSubmissionStorage->invokeWebformHandlers('postSave', Object, ) (Line: 1117)
Drupal\webform\WebformSubmissionStorage->doPostSave(Object, ) (Line: 455)
Drupal\Core\Entity\EntityStorageBase->save(Object) (Line: 801)
Drupal\Core\Entity\Sql\SqlContentEntityStorage->save(Object) (Line: 980)
Drupal\webform\WebformSubmissionStorage->save(Object) (Line: 339)
Drupal\Core\Entity\EntityBase->save() (Line: 887)
Drupal\webform\Entity\WebformSubmission->save() (Line: 1887)
Drupal\webform\WebformSubmissionForm->save(Array, Object)
call_user_func_array(Array, Array) (Line: 113)
Drupal\Core\Form\FormSubmitter->executeSubmitHandlers(Array, Object) (Line: 51)
Drupal\Core\Form\FormSubmitter->doSubmitForm(Array, Object) (Line: 593)
Drupal\Core\Form\FormBuilder->processForm('REDACTED', Array, Object) (Line: 321)
Drupal\Core\Form\FormBuilder->buildForm(Object, Object) (Line: 48)
Drupal\Core\Entity\EntityFormBuilder->getForm(Object, 'test') (Line: 1230)
Drupal\webform\Entity\Webform->getSubmissionForm(Array, 'test') (Line: 128)
Drupal\webform\Controller\WebformTestController->testForm(Object)
call_user_func_array(Array, Array) (Line: 123)
Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}() (Line: 578)
Drupal\Core\Render\Renderer->executeInRenderContext(Object, Object) (Line: 124)
Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->wrapControllerExecutionInRenderContext(Array, Array) (Line: 97)
Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}() (Line: 158)
Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object, 1) (Line: 80)
Symfony\Component\HttpKernel\HttpKernel->handle(Object, 1, 1) (Line: 57)
Drupal\Core\StackMiddleware\Session->handle(Object, 1, 1) (Line: 47)
Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object, 1, 1) (Line: 106)
Drupal\page_cache\StackMiddleware\PageCache->pass(Object, 1, 1) (Line: 85)
Drupal\page_cache\StackMiddleware\PageCache->handle(Object, 1, 1) (Line: 47)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object, 1, 1) (Line: 52)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object, 1, 1) (Line: 23)
Stack\StackedHttpKernel->handle(Object, 1, 1) (Line: 716)
Drupal\Core\DrupalKernel->handle(Object) (Line: 19)This error is similar to the one in: https://www.drupal.org/project/webform/issues/3219222 → but we are not using a token value for the from email or name.
Closed: outdated
6.1
Code
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It's likely this issue predates Contrib.social: some issue and comment data are missing.
@bijiaxing Thank you for posting the patch.
Can you please create a new ticket that is a child of this one with the steps required to reproduce the issue that the patch is fixing?
I'm still experiencing the comma in the From name issue on 6.2.0-rc1 - Drupal 9.5.11
Same steps to reproduce as in the initial issue description.