Contrib.social

Full export of config leads to a White Screen of Death (Emptiness)

Open on Drupal.org →
Created on 17 July 2018, about 6 years ago
Updated 11 September 2023, 12 months ago

Problem/Motivation

Having struggled with more or less the same problem described in issue #2450867, which is both old and closed as duplicate, I've uncovered part of the problem and underlying cause, in my case at least.

My setup was multilingual and configured for language selection from URL. When trying to export full config from /admin/config/development/configuration/full/export, it was redirecting to /en/admin/config/development/configuration/full/export-download (NB starts with /en and ends with export-download) which was gave a 200 OK response code, but no src html or download file, i.e. White Screen Of Emptiness (WSOE, not WSOD!).

I disabled URL language selection and tried again and got the [common and not surprising]: Fatal error: Maximum execution time of 30 seconds exceeded in /core/lib/Drupal/Core/Archiver/ArchiveTar.php on line 2257.

Solution easy: in php.ini set: max_execution_time = 300

Bingo - full export works fine, even when I re-enable URL language selection.

But the thing that needs some attention is why the language redirect is hiding the PHP fatal error and returning 200 OK.

Steps to reproduce

Proposed resolution

Workaround is to alter the max_execution_time setting for PHP. See #7 and #9

Remaining tasks

Determine if this is still happening on supported version OF dRUPAL

User interface changes

API changes

Data model changes

Release notes snippet

🐛 Bug report
Status

Closed: outdated

Version

9.5

Component
Configuration  →

Last updated 1 day ago

Created by

🇬🇧United Kingdom Andy_Read

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It's likely this issue predates Contrib.social: some issue and comment data are missing.

  • Comment over 1 year ago →
    🇳🇿New Zealand quietone New Zealand

    I tested this on Drupal 10.1.x, standard install, with two additional languages. I was not able to reproduce the problem but that is just on a test site. I think we should confirm that this is still happening on supported versions of Drupal.

    If you are experiencing this problem, add a comment which includes, at least the Drupal version. Thanks.

  • Status changed to Closed: outdated 12 months ago
  • Comment 12 months ago →
    🇳🇿New Zealand quietone New Zealand

    There have been no reports that this is still a problem. Therefor, closing.

    If you are experiencing this problem on a supported version of Drupal reopen the issue, by setting the status to 'Active', and provide complete steps to reproduce the issue → (starting from "Install Drupal core").

    Thanks!

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