- Merge request !978Issue #3554797: Start session after first interaction → (Open) created by omarlopesino
Currently, when the chatbot is added in the site for anonymous users, a new session is started in order to create the thread. This is necessary, but it can be optimized. Creating a session invalidates reverse proxy caches like Varnish or any kind of CDN, decreasing the site's performance. The session may be only created after the first interaction with the chatbot.
After this , a session is started.
Only store thread ID after the first message is added by user / system.
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