Shipping options not showing?

Created on 6 September 2025, 12 days ago

Problem/Motivation

I'm looking for suggestions on what to look at if my site's shipping options aren't showing up?

I'm building a D10/Commerce 2 site as an upgrade to a D7/Commerce 1 site, the products are configured to be shippable, they have dimensions & weight, I have the shipping information set to show on the first page of the checkout, I have a bunch of shipping rates defined using the API details for the FedEx and USPS accounts, there's a shipping type defined and a package type. But no shipping options appear on the checkout page. I enabled API logging in the fedex and usps shipping types but don't see anything in the logs when I load the checkout page.

Any pointers on where I should start looking? Thank you.

Steps to reproduce

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

💬 Support request
Status

Active

Version

2.0

Component

Miscellaneous

Created by

🇺🇸United States damienmckenna NH, USA

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