"Export data" fails when there is a large volume of data/feedback items

Created on 29 August 2025, about 1 month ago

Problem/Motivation

When there is a very large volume of feedback items in the feedback dashboard, clicking the "Export data" button results in a fatal error, "Fatal error: Allowed memory size exhausted", and no downloaded CSV.

Steps to reproduce

I'm not sure what the threshold is, and it will probably differ based on the memory resources of a particular site, but we experienced this issue on a site when trying to export over 700,000 feedback items.

Proposed resolution

Add a batch process to the data export.

Remaining tasks

MR is forthcoming.

User interface changes

None.

API changes

None.

Data model changes

None.

πŸ› Bug report
Status

Active

Version

2.7

Component

Code

Created by

πŸ‡ΊπŸ‡ΈUnited States jenna.tollerson Atlanta, Georgia, USA

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