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Handling media items when their asset gets deleted in Widen

Open on Drupal.org →
Created on 23 June 2025, about 1 month ago

Problem/Motivation

When assets are deleted in Acquia DAM (Widen Collective), they are not automatically unpublished on the Drupal website. This creates a challenge for users, as there is currently no way to identify which media assets have been deleted in Widen from the Drupal end.
Additionally, the following error continues to be logged in dblog/syslog.
Log #1 

Type: acquia_dam
Message: "Client error: `GET https://api.widencollective.com/v2/assets/beefad34-ea27-4bbf-a2f8-19258e288670?expand=asset_properties,embeds,file_properties,metadata,metadata_info,metadata_vocabulary,security,thumbnails` resulted in a `404 Not Found` response: { "error": true, "response_code": 404, "error_message": "Asset with id 'beefad34-ea27-4bbf-a2f8-19258e288670' was (truncated...)"

Log #2 

Type: acquia_dam
Message: "Following error occurred while trying to get asset from dam. Asset: beefad34-ea27-4bbf-a2f8-19258e288670, error: API responded with status: 404. If the issue persist contact the site admin. Error message: Client error: `GET https://api.widencollective.com/v2/assets/beefad34-ea27-4bbf-a2f8-19258e288670?expand=asset_properties,embeds,file_properties,metadata,metadata_info,metadata_vocabulary,security,thumbnails` resulted in a `404 Not Found` response: { "error": true, "response_code": 404, "error_message": "Asset with id 'beefad34-ea27-4bbf-a2f8-19258e288670' was (truncated...)"

Steps to reproduce

  1. Log in to the Acquia DAM (Widen) dashboard.
  2. Upload an asset of type image, PDF, or document and ensure the asset is uploaded successfully.
  3. Install Drupal and the Acquia DAM module.
  4. Log in to Drupal as an admin.
  5. Create or edit an existing content type to add a media field with Acquia DAM media types (bundles).
  6. Create content and add DAM media.
  7. Verify that assets/media render correctly on the content.
  8. Back in the Acquia DAM (Widen) dashboard, delete any asset that was used in the content.
  9. Clear the cache and execute the cron job.
  10. View the content; the asset is missing, and error logs appear in dblog/syslog.

Proposed resolution

Update Acquia DAM module to handle deleted DAM asset in Drupal by unpublishing them, adding status as deleted in Acquia DAM(widen) same as show in issue here 📌 Handling media items when their asset gets unavailable in Widen Postponed .
Update the Acquia DAM module to handle deleted DAM assets in Drupal by automatically unpublishing them. Additionally, add a status indicating that the asset has been deleted in Acquia DAM (Widen). This functionality is shown in issue #3443055 📌 Handling media items when their asset gets unavailable in Widen Postponed .

💬 Support request
Status

Active

Version

1.1

Component

Code

Created by

🇮🇳India rajeshreeputra Pune

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Comments & Activities

  • Issue created by @rajeshreeputra
  • Comment about 1 month ago →
    🇮🇳India rajeshreeputra Pune
  • Comment about 1 month ago →
    🇺🇸United States cgrouge

    Uploading a patch that checks the source before passing it to array_map, allowing for a graceful failure and prevents the 500 error. There's already logging to identify which Drupal asset failed but I love the idea of adding a status when it's been deleted in Widen.

  • Comment about 1 month ago →
    🇺🇸United States japerry KVUO
  • Comment about 1 month ago →
    🇺🇸United States japerry KVUO

    In theory we can write a better delete test that will replicate this issue, lets get that test in and then work to make it pass.

  • Comment about 1 month ago →
    🇺🇸United States cgrouge

    Uploading a patch that checks the source before passing it to array_map, allowing for a graceful failure and prevents the 500 error. There's already logging to identify which Drupal asset failed but I love the idea of adding a status when it's been deleted in Widen.

  • Merge request !173Resolve #3531765 "Fix: Handling media items when their asset gets deleted in Widen." → (Merged) created by rajeshreeputra
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  • Comment 25 days ago →
    🇮🇳India rajeshreeputra Pune

    Requesting review.

  • Comment 25 days ago →
    🇮🇳India rajeshreeputra Pune

    rajeshreeputra → changed the visibility of the branch 3531765-handling-media-items to hidden.

  • Comment 25 days ago →
    🇮🇳India rajeshreeputra Pune

    rajeshreeputra → changed the visibility of the branch 1.1.x to hidden.

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  • Comment 24 days ago →
    🇮🇳India vishalkhode

    vishalkhode → made their first commit to this issue’s fork.

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  • Comment 12 days ago →
    System Message
  • Comment 12 days ago →
    🇺🇸United States japerry KVUO

    This should be a huge improvement for checking deleted assets. Committed!

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