AJAX error when import content as zip file

Created on 18 January 2025, about 1 month ago

Hello Support,

I exported all the assets and content related to a node from one Drupal site as a ZIP file and downloaded it. Then, I went to another Drupal site and, under the Content section on the Import tab, I attempted to import this ZIP file. However, I encountered the following error messages:

An AJAX HTTP error occurred.
HTTP Result Code: 500
Debugging information:

Path: /batch?id=4&op=do_nojs&op=do
StatusText: error
ResponseText: The website encountered an unexpected error. Please try again later.

Could you please explain what I might have done wrong and how I can fix this issue to successfully import the content from one Drupal site to another?

Thank you very much for your help and support.

πŸ› Bug report
Status

Active

Version

1.4

Component

Code

Created by

πŸ‡ΊπŸ‡ΈUnited States wmac01

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Comments & Activities

  • Issue created by @wmac01
  • πŸ‡ΊπŸ‡¦Ukraine nginex

    Can you check logs please?

  • πŸ‡¦πŸ‡·Argentina drupal-son

    I had similar issues with big ZIP files exported when trying to import.
    It must be a PHP memory allocation exhausted error.
    It doesn't show up on Drupal recent log messages as by the time the error triggers Drupal hasn't been bootstrapped yet.

    Check web server logs and try to increase your PHP memory limit.

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