Unexpected PayPal order status CREATED.

Created on 14 January 2025, 3 months ago

Problem/Motivation

If this module is enabled, then on production environment, Paypal throws "Unexpected PayPal order status CREATED." after payment window on a non webform product and the payment become fail.
Interesting thing: the issue is appearing only on live paypal mode, on sandbox all is fine.

Steps to reproduce

Make a simple Commerce Drupal 10 site, with a webform product and some normal product and use Commerce Paypal module for payment with smart buttons. The webform product can you pay normally but for the normal product paying is impossible.

🐛 Bug report
Status

Active

Version

3.1

Component

Code

Created by

🇭🇺Hungary ibis

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Comments & Activities

  • Issue created by @ibis
  • 🇭🇺Hungary nagy.balint

    If it works on the sandbox though, then it is still more likely a configuration issue unfortunately.

    I think that if this module would conflict with normal commerce operations, then surely it would appear in the sandbox mode as well, unless Paypal itself or the Paypal module made a mistake somewhere.

  • 🇭🇺Hungary nagy.balint

    related issue: https://www.drupal.org/project/commerce_paypal/issues/3322346 🐛 Unexpected PayPal order status CREATED Active

    might be related to Paypal module and not this module.

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