Config Log issue on multisites

Hi!

If I understand correctly, all the sites have the same configuration, but different database.

Is the (drush cim) show nothing to synchronize for all sites?

Hello @nagy.balint,

Yes all multiisites have the same configuration and different database.

Drush cim and the Configuration Log module as well as shell scripts are not showing anything to synchronize.

Thanks.

I would guess if
- code is the same
- config is the same and nothing to synchronize
- some sites do send mail

then the only thing that could be different is perhaps mail sending configuration (perhaps site email, or any related config in settings.php overriden, or in config split or gitignore or config ignore)
because if the mail sending is different, perhaps also due to domain differences, then maybe the mail is rejected by the mail server.

There might be some dblog messages on the affected sites on config change about mail sending.

I checked the following

- settings.php is same for all 10+ multisites except for the database table name, username, and password
- I have a shell script for all multisites that emails site information on-demand and automatically, so the email is working
- I also have a shell script that checks for config changes and emails from each multisite which is working

On the 2 where I am experiencing an issue
- /admin/reports/config-log is also missing for those sites
- emails are not being sent when a config change occurs, but is sending through my shell scripts

Is there something I can check in the database?

Thanks.

The admin/reports/config-log is simply a views where the config is installed from the config_log_views submodule.
So if it is not there, then it is likely that config_log_views is not enabled in that database, and or that the config differs.

Apart from that, only the emails are not sent?
If you enable "Default logging system" in admin/config/development/config_log then it should log config changes in the dblog (admin/reports/dblog) Recent Log Messages.

Configurations on 2 affected sites
- Configuration Log and Configuration Log Views are installed
- Custom table, Default logging system, and mail notification are checked
- Ignore logging on config import and ignore logging if there are no changes to the configuration are also checked

What's not working
-Emails not sending
-Can't access the view
-Can't see the config change in dblog

Thank you.

I guess you cannot give me any access to look around, if I had access to the server I could probably figure it out.

So far based on the information I could only conclude that the issue is likely not with the module, but how it was installed.
Or maybe if it was an old installation and the upgrade somehow failed, but even then the dblog logger has no dependency so that should work no matter what.
Because what you are describing is that the module is installed but Drupal simply ignores everything the module defined, which is normally unlikely.

You can turn off the two ignore settings as a test just in case they interfere with something.

Sorry. Correction to my statement.

On the 2 affected sites, email is sending correctly. I just can't access the view and I can't see the config change in dblog. Unfortunately, I can't give access to the server. I tried uninstalling and re-installing. I also tried turning off the two ignore settings. Still the same. In case it was an old installation and failed, do you have instructions on how I can do a clean uninstall?

Thanks.

Hi!

• Can you provide screenshot of the admin/config/development/config_log form on the affected site?
• Can you check if the config_log_views is enabled in the extend page? (admin/modules)
• Are you using the admin user? or have administer site configuration permission?

Hello @nagy.balint

Sorry for the late reply. I am using admin user and the config_log_views is enabled in the extend page.

On the 2 sites where config_log_views is enabled but the URL /admin/reports/config-log is missing, I exported the YML file of a config_log_view of a site that is fully working and imported the YML file to the 2 sites where /admin/reports/config-log is missing. I'll closely monitor for the next few days but it looks like exporting/importing the specific config_log_views using drush resolves the issue. Thank you.