- Issue created by @alumni
- 🇫🇷France nicolasgraph Strasbourg
The balance is not related to the placed order status, it is related to the amount actually defined as paid by Alma. If no payment have already been processed for an order, the balance is 0. However, a queue worker should update the payments balance/status during the cron. Please check your logs and remote payments status or provide more informations to help me reproduce the bug.