Import from Word fails on larger files despite premium plan

Created on 24 October 2024, about 2 months ago

Problem/Motivation

Despite premium plan, via http://support.ckeditor.com/hc/requests/105039 your colleague(s) discovered that larger files do not import and result in an error without this patch from you. Attaching it here so we can track resolution/release of the patch into the module.

Steps to reproduce

Import large file from Word on premium plan

Proposed resolution

Apply patch

Remaining tasks

N/A

User interface changes

N/A

API changes

N/A

Data model changes

N/A

🐛 Bug report
Status

Active

Version

1.3

Component

Code

Created by

🇬🇧United Kingdom scott_euser

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Comments & Activities

  • Issue created by @scott_euser
  • 🇬🇧United Kingdom scott_euser

    Moving to RTBC as we can confirm your patch solves the issue.

  • 🇵🇱Poland salmonek

    Hi @scott_euser
    Thank you for posting the solution here. We'll test this also internally and publish to the main branch eventually.

    I just would like to add that after applying this patch a token endpoint is added for IfW authorization istead using license key.
    This is the same authorization method as used in export modules and realtime collaboration. If you're already using any of those features then probably you won't need to configure anything.
    In case you don't use exports nor realtime collaboration then probably you'll need to update license configuration :
    Authorization type: Access key
    Environment ID and Access key have to be filled.
    Additionally "Use premium features access token" permission has to be granted to each role that will be able to use Import from Word plugin.

Production build 0.71.5 2024