Unsubscribe Link Duration

Created on 16 September 2024, 2 months ago

Problem/Motivation

Is there any way to change the unsubscribe Link's duration.
After 24h it redirects to a resubscribe form instead of the unsubscribe form.

Steps to reproduce

Send Mail with unsubscribe Link, wait 24h then click unsubscribe Link.

Proposed resolution

Add token to change expiration time

💬 Support request
Status

Active

Version

4.0

Component

User interface

Created by

🇩🇪Germany koswaldk

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Comments & Activities

  • Issue created by @koswaldk
  • 🇩🇪Germany ammaletu Bonn, Germany

    This happens in our projects, too. It is especially bad for subscribers without an account, as they can't simply go to their user profile and unsubscribe from the newsletter. I haven't tested yet if this happens for subscribers with an account as well.

    In our case, the unsubscribe link is the only link in the mail to manage the subscription. That effectively leaves no way to unsubscribe for the users, except writing to the admin. This probably has legal consequences, if we keep sending newsletters to users who don't want to receive them.

    This just happened on Drupal 10.2.7 and Simplenews 3.0.0-beta5. I still have to test whether this also occurs with the new version 4.1.0.

  • 🇩🇪Germany ammaletu Bonn, Germany

    I could not reproduce this with Drupal 10.2.10 and Simplenews 4.1.0. Is there a reason why the previous version 4.0.0 ist still listed as "Recommended by the project’s maintainer"?

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