- Issue created by @liriji77
- Issue was unassigned.
I'm encountering the same error where Total Visitors are not being counted even after installing this module. Here are the versions of Drupal and the module I'm using. I have also attached the error logs for further details.
- Drupal Version
10.3.1
- PHP Version
8.2.21
- DataBase
Version : 10.4.25-MariaDB-log
System : MariaDBLog Details
Type : php
message : Error: Class "DeviceDetector\ClientHints" not found in Drupal\visitors\Service\DeviceService->getDeviceDetector() (line 55 of /code/web/modules/visitors/src/Service/DeviceService.php).
Backtrace :
#0 /code/web/modules/visitors/src/Service/TrackerService.php(303): Drupal\visitors\Service\DeviceService->getDeviceDetector('Mozilla/5.0 (Wi...', Array)
#1 /code/web/modules/visitors/src/Service/TrackerService.php(181): Drupal\visitors\Service\TrackerService->doDeviceDetect(Array)
#2 /code/web/modules/visitors/src/Controller/Visitors.php(60): Drupal\visitors\Service\TrackerService->log(Array)
#3 [internal function]: Drupal\visitors\Controller\Visitors->track()
#4 /code/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(123): call_user_func_array(Array, Array)
#5 /code/web/core/lib/Drupal/Core/Render/Renderer.php(638): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#6 /code/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(121): Drupal\Core\Render\Renderer->executeInRenderContext(Object(Drupal\Core\Render\RenderContext), Object(Closure))
#7 /code/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(97): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->wrapControllerExecutionInRenderContext(Array, Array)
#8 /code/vendor/symfony/http-kernel/HttpKernel.php(181): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}()
#9 /code/vendor/symfony/http-kernel/HttpKernel.php(76): Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object(Symfony\Component\HttpFoundation\Request), 1)
#10 /code/web/core/lib/Drupal/Core/StackMiddleware/Session.php(53): Symfony\Component\HttpKernel\HttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#11 /code/web/core/lib/Drupal/Core/StackMiddleware/KernelPreHandle.php(48): Drupal\Core\StackMiddleware\Session->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#12 /code/web/core/lib/Drupal/Core/StackMiddleware/ContentLength.php(28): Drupal\Core\StackMiddleware\KernelPreHandle->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#13 /code/web/core/modules/big_pipe/src/StackMiddleware/ContentLength.php(32): Drupal\Core\StackMiddleware\ContentLength->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#14 /code/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(106): Drupal\big_pipe\StackMiddleware\ContentLength->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#15 /code/web/core/modules/page_cache/src/StackMiddleware/PageCache.php(85): Drupal\page_cache\StackMiddleware\PageCache->pass(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#16 /code/web/core/lib/Drupal/Core/StackMiddleware/ReverseProxyMiddleware.php(48): Drupal\page_cache\StackMiddleware\PageCache->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#17 /code/web/core/lib/Drupal/Core/StackMiddleware/NegotiationMiddleware.php(51): Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#18 /code/web/core/lib/Drupal/Core/StackMiddleware/AjaxPageState.php(36): Drupal\Core\StackMiddleware\NegotiationMiddleware->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#19 /code/web/core/lib/Drupal/Core/StackMiddleware/StackedHttpKernel.php(51): Drupal\Core\StackMiddleware\AjaxPageState->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#20 /code/web/core/lib/Drupal/Core/DrupalKernel.php(741): Drupal\Core\StackMiddleware\StackedHttpKernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#21 /code/web/index.php(19): Drupal\Core\DrupalKernel->handle(Object(Symfony\Component\HttpFoundation\Request))
#22 {main}- 🇺🇸United States bluegeek9
Did you use composer?
composer require 'drupal/visitors:^2.19'
It looks like the DeviceDetect library is missing. If you used composer, DeviceDetect should be installed.
Thank you very much.
This problem was solved after I reinstalled visitor in composer.
The problem may have been caused by manually updating the module after I moved the project to a new environment.- Status changed to Fixed
4 months ago 1:39pm 31 July 2024 Thank you very much.
I solved the problem by installing visitor with composer.Automatically closed - issue fixed for 2 weeks with no activity.