Authorizing DrupalPod with git.drupalcode.org fails silently for new users

Created on 8 May 2024, 6 months ago
Updated 15 September 2024, 2 months ago

Problem/Motivation

I'm at DrupalCon Portland2024 and I'm seeing this problem happening with (almost) all new contributors. Launching DrupalPod fails silently when trying to authenticate with git.DrupalCode.org

Steps to reproduce

  1. Visit https://gitpod.io/user/integrations
  2. Locate the line that says "GitLab (git.drupalcode.org)"
  3. Click on the three vertical dots to its right and select "Disconnect"
  4. Go to https://git.drupalcode.org and ensure you are signed in
  5. Navigate to https://git.drupalcode.org/-/users/terms
  6. Click on "Decline and sign out"
  7. You will need to log into GitPod (it might not matter which option you choose, I've seen most people log in with GitHub)
  8. You'll see this warning message that you need to authenticate with git.DrupalCode.org
  9. Then you'll see a pop-up where you agree to the data being shared
  10. When you click "Authorize" the pop-up will close, but nothing else will happen, the warning message from the original screenshot is still there. It's failed silently.
  11. This problem seems to occur when any of the following conditions exist:
    * The user is not confirmed β†’ .
    * The user has never visited https://git.drupalcode.org and thus has never accepted the TOS there.
    * The user's account has been marked as a spammer (incorrectly?) and a higher-level d.o admin needs to unmark them.

    Manual Resolution

    Until it gets officially resolved, here are the step to resolve it manually:
    1. Go to Drupal's user page - https://www.drupal.org/user β†’
    2. Click on DrupalCode Access
    3. Choose any of the links

    Manage GitLab settings on git.drupalcode.org:
    
    Emails
    Notifications
    SSH Keys
    GPG Keys
    Preferences
    Access Tokens

    You will get into the terms page, and it will log you in into drupalcode
    4. Scroll down, and click on "Accept Terms"

    Proposed resolution

    ???
    Maybe show an error message describing the above 3 scenarios.

    Remaining tasks

    ???

    API changes

    ???

    Data model changes

    ???

πŸ› Bug report
Status

Active

Component

Gitpod

Created by

πŸ‡¨πŸ‡¦Canada dalin Guelph, πŸ‡¨πŸ‡¦, 🌍

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