Email tokens not appearing

Created on 18 April 2024, 7 months ago

Updated 20 April 2024, 7 months ago

When I view the list of tokens, it is not showing me a list of email recipient tokens as shown in the video: https://youtu.be/2pjFr3cf9uw?si=onG8J0q8K90Lwxnx&t=1039

Also, I tried using a profile-related token ([current-user:member:field_first_name]) and it does not add data and the token appears as plain text in the email. How can I access that field from the user's profile?

💬 Support request

Status

Closed: works as designed

Version

3.0

Component

Miscellaneous

Created by

🇺🇸United States hockey2112

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Comments & Activities

Issue created by @hockey2112
Status changed to Closed: works as designed 7 months ago1:26pm 20 April 2024
Comment 7 months ago →
🇺🇸United States zengenuity
Email tokens only appear in the context of an easy email entity. If you're viewing the token browser from another page, not the edit template page, then I would not expect easy email tokens to be available. There would be no email for them to refer to.

If you're having an issue on the email template edit page, then you can feel free to reopen this issue, but for now I'm going to close it.

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