Notification and confirmation emails sending twice

Created on 26 March 2024, about 1 year ago
Updated 4 April 2024, about 1 year ago

Hello,

Problem/Motivation

We have a webform set to email both a notification and a confirmation after a user submits. Under ADDITIONAL SETTTINGS, Send email: "When submission is completed" is selected for both. Two (duplicate) emails go out for each notification and confirmation. In the logs it says the emails are going out after the submission is created and then again after the submission is completed.

My question is, what can I do to to reduce the emails down to one each for notification and confirmation? I am guessing I have the settings incorrect. Hope this makes sense.

Thank you.

πŸ’¬ Support request
Status

Closed: won't fix

Version

6.2

Component

User interface

Created by

πŸ‡ΊπŸ‡ΈUnited States tcweb

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