Failed payment does not stop recurring licences

Created on 18 March 2024, 8 months ago

Hi! Thank you for your fabulous module.

Selling monthly (recurring) role licenses via Stripe Payment Element.

I actually do not know if which module is causing this (used to work before), but when a payment fails on Stripe a recurring license (role) order:

  1. order registers as valid (Stripe payment) when it failed
  2. subscription prepares for a new monthly payment
  3. role does not get removed

Have you perhaps come across this issue?

Most appreciated.

πŸ’¬ Support request
Status

Active

Component

Payment Element

Created by

πŸ‡«πŸ‡·France liliplanet Cannes

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Production build 0.71.5 2024