An error occurred while trying to retrieve additional information from the Solr server

Created on 22 February 2024, 4 months ago
Updated 14 May 2024, about 1 month ago

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Setup

  • Solr version:8
  • Drupal Core version:10.2
  • Search API version:8.x-1.31
  • Search API Solr version:4.3.2
  • Configured Solr Connector:Solr single core

An error occurred while trying to retrieve additional information from the Solr server

After setting up the Solr server on Drupal I get the following error on Solr server drupal page:

An error occurred while trying to retrieve additional information from the Solr server: Solr endpoint http://localhost:8983/ not found (code: 404, body: Error 404 Not Found

HTTP ERROR 404 Not Found

, message: Solr HTTP error: OK (404) Error 404 Not Found

HTTP ERROR 404 Not Found

).

As a result,when I try to download the config.zip files,this is not possible and I get again an error (An error occurred during the creation of the config.zip. Look at the logs for details.)

What could be the reason for this?

Thanks

πŸ’¬ Support request
Status

Postponed: needs info

Version

4.3

Component

Code

Created by

πŸ‡¬πŸ‡·Greece pinkonomy

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Comments & Activities

  • Issue created by @pinkonomy
  • Status changed to Postponed: needs info 4 months ago
  • πŸ‡©πŸ‡ͺGermany mkalkbrenner πŸ‡©πŸ‡ͺ

    Downloading the zip should be possible when you turn off the auto-detection of the Solr version in the server settings or if you use drush to get the zip.

    Obviously you can't establish a connection. Which Solr version are you using?

  • πŸ‡¬πŸ‡·Greece pinkonomy

    I have tried both Solr 8 and Solr 9 ,the issue exists on both.

  • πŸ‡¬πŸ‡·Greece pinkonomy

    Next I tried the Solr 9 and I took this error message:

    An error occurred while trying to retrieve additional information from the Solr server: Solr endpoint http://localhost:8983/ not found (code: 404, body:

    Searching for Solr?
    You must type the correct path.
    Solr will respond.

    , message: Solr HTTP error: OK (404)

    Searching for Solr?
    You must type the correct path.
    Solr will respond.

    ).

  • πŸ‡¬πŸ‡·Greece pinkonomy

    Here is an image of my Solr settings attached:

  • πŸ‡©πŸ‡ͺGermany mkalkbrenner πŸ‡©πŸ‡ͺ

    Obviously, the Solr server responds. Check the Solr logs for issues.

  • πŸ‡²πŸ‡ΊMauritius yan.jaunky

    Hello,
    I have been getting the same issue with connector Solr Cloud.
    I have checked the logs on solr, nothing in particular appears that might explain the issue.

    The server connection is ok on Drupal side, i can upload the configset and do reload of the collection but i keep getting:

    An error occurred while trying to retrieve additional information from the Solr server: Solr endpoint http://solr-solrcloud-headless.solr.svc.cluster.local:8983/ not found (code: 404, body:

    Searching for Solr?
    You must type the correct path.
    Solr will respond.

    , message: Solr HTTP error: OK (404)

    Searching for Solr?
    You must type the correct path.
    Solr will respond.

    ).

    can you assist in this please?

  • πŸ‡²πŸ‡ΊMauritius yan.jaunky

    Hello,
    I'm facing a similar issue with SolrCloud as connector.
    On the server, we do not see any errors in logs, but on Drupal, i'm having same issue.

    Tried on both Drupal 9, 10

  • πŸ‡¬πŸ‡·Greece pinkonomy

    @yan.jaunky
    I am using Postgresql, are you also using Postgresql? I mean, could this be the issue?

  • πŸ‡²πŸ‡ΊMauritius yan.jaunky

    Hello @pinkonomy
    unfortunately no, i'm SQL 8, but till now have not been able to fix the issue with the solrCloud connector

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