ONLYOFFICE cannot be reached. Please contact admin.

Created on 21 November 2023, about 1 year ago
Updated 30 November 2023, about 1 year ago

Hi all, thank you for your great efforts on this project.

I just fresh installed drupal,ONLYOFFICE Document Server and docker-chromium(Docker container with Chromium desktop and a Web VNC client allowing you to run Chromium,in order to eliminate networking issue) in docker.

IP address:
doc server:172.17.0.3
drupal:172.17.0.4
Chromium:172.17.0.5

Here is my command for document server:

docker run -i -t -d -p 7576:80 --restart=always \
    -v /app/onlyoffice/DocumentServer/logs:/var/log/onlyoffice  \
    -v /app/onlyoffice/DocumentServer/data:/var/www/onlyoffice/Data  \
    -v /app/onlyoffice/DocumentServer/lib:/var/lib/onlyoffice \
    -v /app/onlyoffice/DocumentServer/db:/var/lib/postgresql -e JWT_SECRET=my_jwt_secret onlyoffice/documentserver

ONLYOFFICE Connector settings:
server address:http://172.17.0.3
key:my_jwt_secret

Open Web Chromium ,visit drupal site: http://172.17.0.4, go to /content/media ,upload 2 pdf,docx files, in Operations dropdown menu,choose "Edit in ONLYOFFICE", it immediately pop up a message saying:ONLYOFFICE cannot be reached. Please contact admin.

What did I miss?
http://172.17.0.3/example/ works fine.

💬 Support request
Status

Active

Version

1.0

Component

Code

Created by

🇨🇳China marcolam

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