ONLYOFFICE cannot be reached. Please contact admin.

Created on 21 November 2023, 12 months ago
Updated 30 November 2023, 12 months ago

Hi all, thank you for your great efforts on this project.

I just fresh installed drupal,ONLYOFFICE Document Server and docker-chromium(Docker container with Chromium desktop and a Web VNC client allowing you to run Chromium,in order to eliminate networking issue) in docker.

IP address:
doc server:172.17.0.3
drupal:172.17.0.4
Chromium:172.17.0.5

Here is my command for document server:

docker run -i -t -d -p 7576:80 --restart=always \
    -v /app/onlyoffice/DocumentServer/logs:/var/log/onlyoffice  \
    -v /app/onlyoffice/DocumentServer/data:/var/www/onlyoffice/Data  \
    -v /app/onlyoffice/DocumentServer/lib:/var/lib/onlyoffice \
    -v /app/onlyoffice/DocumentServer/db:/var/lib/postgresql -e JWT_SECRET=my_jwt_secret onlyoffice/documentserver

ONLYOFFICE Connector settings:
server address:http://172.17.0.3
key:my_jwt_secret

Open Web Chromium ,visit drupal site: http://172.17.0.4, go to /content/media ,upload 2 pdf,docx files, in Operations dropdown menu,choose "Edit in ONLYOFFICE", it immediately pop up a message saying:ONLYOFFICE cannot be reached. Please contact admin.

What did I miss?
http://172.17.0.3/example/ works fine.

💬 Support request
Status

Active

Version

1.0

Component

Code

Created by

🇨🇳China marcolam

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