Currently, when we receive a declined transaction, the user sees that the order was successfully completed, but it is not.
We receive the following receipt for a declined transaction:
[receipt] => Array
(
[result] => d
[cc] => Array
(
[order_no] => 270
[cust_id] => 1
[transaction_no] => null
[reference_no] => null
[transaction_code] => null
[transaction_type] => 200
[transaction_date_time] => null null
[corporate_card] =>
[amount] => null
[response_code] => null
[iso_response_code] => null
[approval_code] => null
[card_type] => null
[dynamic_descriptor] => Commerce
And for successful transactions:
[receipt] => Array
(
[result] => a
[cc] => Array
(
[order_no] => 270
[cust_id] => 1
[transaction_no] => 748628-0_500
[reference_no] => 660144080017542590
[transaction_code] => 00
[transaction_type] => 200
[transaction_date_time] => 2023-06-30 02:58:23
[corporate_card] => true
[amount] => 6.00
[response_code] => 027
[iso_response_code] => 01
[approval_code] => KN6328
[card_type] => M
[dynamic_descriptor] => Commerce
Fixed
1.0
Code
Issue #3371520: Processing a declined transaction
Automatically closed - issue fixed for 2 weeks with no activity.