- Issue created by @inst
- 🇳🇱Netherlands jurriaanroelofs
Hi,
Thank you for reaching out to us with the issue you encountered while testing the module. We apologize for the inconvenience caused. In order to assist you further, we require some additional details.
Could you please provide us with the version of Drupal core you are using? This information will help us understand the context and narrow down the potential causes of the error.
Is the module being installed on an existing site? If so, does the site have any custom content types or entity types that are unique or specialized in any way? This information will help us determine if there are any conflicts or compatibility issues with the module and your site's configuration.
Have you tried clearing the caches after installing the module? Sometimes, cached data can interfere with the proper functioning of modules. We recommend clearing the caches and then attempting to reproduce the problem. Please let us know if the issue persists even after clearing the caches.
Once we have these details, we will be better equipped to investigate and provide you with a solution. Thank you for your cooperation, and we look forward to assisting you further.
Kind regards,
Jurriaan Roelofs
Product Manager, DXPR - 🇦🇹Austria inst
Hi Jurriaan,
thanks for your quick feedback.- I am on Drupal 10.0.9
- I use the DXPR Theme 5.1.0 with bootstrap 5
- no custom content types or entity types
- I installed the DXPR builder on an existing site
- the Drupal website is running on a local docker install on Ubuntu
- I cleared all cachesbest wishes
- 🇳🇱Netherlands jurriaanroelofs
Hi inst,
To address the issue you encountered with the DXPR Builder module, we suspect that there may be a configuration or compatibility problem specific to your website setup. To provide hands-on support for resolving this, we recommend obtaining a paid subscription from DXPR. Our team can work closely with you to troubleshoot and address the issue.
Kind regards,
Jurriaan Roelofs
Product Manager, DXPR - Status changed to Postponed: needs info
over 1 year ago 7:53am 26 June 2023