Cancel guarantee when ordered is canceled

Created on 17 May 2023, over 1 year ago
Updated 24 May 2023, over 1 year ago

Problem/Motivation

When an order is canceled the signifyd guarantee is not being canceled. This means that customers are paying for orders that will never be completed.

Proposed resolution

When an order enters a specific status (ideally would be configurable), we need to update the case in Signifyd to cancel the guarantee.

https://developer.signifyd.com/api-v2/#/reference/guarantees/cancel-a-gu...

If this call fails the error should be handled gracefully with a message displayed to the user about why the case can't be canceled rather than a WSOD

User interface changes

Add a configuration option for choosing which status will trigger the guarantee cancelation request

πŸ“Œ Task
Status

Fixed

Version

1.0

Component

Code

Created by

πŸ‡ΊπŸ‡ΈUnited States moxojo

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