GTM doesn't work properly

Created on 29 March 2023, over 1 year ago
Updated 6 December 2023, 12 months ago

Problem/Motivation

I installed it on our website and keyed in container ID only. Didn't change or set anything else. When I click 'preview' on GTM workspace, it says no tag found(screenshot is attached). I inspected the source code, didn't find 'gtm.js'. Please help. Thanks.

Steps to reproduce

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

💬 Support request
Status

Closed: works as designed

Version

1.0

Component

Miscellaneous

Created by

🇺🇸United States umdtwen123

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Comments & Activities

  • Issue created by @umdtwen123
  • 🇮🇳India mukhtarm

    Can you elaborate more to understand the issue properly?
    If you set the container ID properly in admin/config/system/google-tag, then it will load a script that contains the container ID and will be initiate d from files/google_tag/primary/google_tag.script.js. If you inspect and take the page source you can see the script if you configured the container ID properly.

  • 🇺🇸United States wickwood

    I'm having the same problem. Everything appears to be configured properly, but Google Tag Script is not showing up in the page source.

  • 🇺🇸United States wickwood

    I disabled the container on /admin/config/system/google-tag and then re-enabled it and it started working!

  • Status changed to Closed: works as designed 12 months ago
Production build 0.71.5 2024