Generic Error, No explanation

Created on 17 February 2023, over 1 year ago

Updated 4 April 2023, over 1 year ago

So I installed this module to change over from AIM, and receive a generic error after entering card details through the modal window and submitting:

"Error
The website encountered an unexpected error. Please try again later."

There are no errors in any of the logs for the server or the website. Authorize.net, who I spent awhile with on the phone setting up for this and troubleshooting a bit, reports that they aren't even receiving the request to begin with.

Is there a way to get more information on errors the script is encountering?

Thanks for any help!

-Mike

🐛 Bug report

Status

Active

Version

1.2

Component

Miscellaneous

Created by

🇺🇸United States m.roma

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Comments & Activities

Issue created by @m.roma
Comment over 1 year ago →
🇺🇸United States m.roma
I finally got an error when trying out a different computer/browser. This time is says "Accept.js encryption failed. Please try again."

Anyone have an idea as to what this may be about? Certainly the secure certificate is just fine on the website....
Comment over 1 year ago →
🇺🇸United States djdevin Philadelphia
Close to 100% of the time, that's an issue with the keys that you put in from Authorize.net. Check them and try again.

Make sure if you are copy/pasting them that there are no spaces or extra characters.

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