Password reset one-time link is not working

Created on 19 April 2022, almost 3 years ago

Updated 19 April 2024, 12 months ago

Problem/Motivation

While user is trying to reset his password, error happen in LdapEntryProvisionSubscriber.php prevent the process to complete successfully.

Steps to reproduce

1. As site visitor, go to "Password Reset"
2. Type your username or email
3. You'll receive email with one-time login link
4. Click the link and press Submit
5. Encounter error: "The website encountered an unexpected error. Please try again later."
6. Logs show this error:

"PHP message: TypeError: Drupal\ldap_user\EventSubscriber\LdapEntryProvisionSubscriber::fetchDrupalAccountPassword(): Return value must be of type string, null returned in /var/www/web/modules/contrib/ldap/ldap_user/src/EventSubscriber/LdapEntryProvisionSubscriber.php on line 406 #0 /var/www/web/modules/contrib/ldap/ldap_user/src/EventSubscriber/LdapEntryProvisionSubscriber.php(321): Drupal\ldap_user\EventSubscriber\LdapEntryProvisionSubscriber->fetchDrupalAccountPassword()
#1 /var/www/web/modules/contrib/ldap/ldap_user/src/EventSubscriber/LdapEntryProvisionSubscriber.php(433): Drupal\ldap_user\EventSubscriber\LdapEntryProvisionSubscriber->fetchDrupalAccountAttribute()
#2 /var/www/web/modules/contrib/ldap/ldap_user/src/EventSubscriber/LdapEntryProvisionSubscriber.php(277): Drupal\ldap_user\EventSubscriber\LdapEntryProvisionSubscriber->fetchDrupalAttributeValue()
#3 /var/www/web/modules/contrib/ldap/ldap_user/src/EventSubscri" while reading response header from upstream, request: "POST /user/reset/40/1650362500/dUv_iRaO8lf0Df4Ot5RF4NNMR_x92swI1D1MfwBYD00/login HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php8.1-fpm.sock:"

Drupal information

Drupal version: 9.3.9
PHP version: 8.1.4
LDAP module version: 8.x-4.3

🐛 Bug report

Status

Closed: cannot reproduce

Version

4.3

Component

Code

Created by

🇪🇬Egypt rami.sedhom

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Incomplete comments

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It's likely this issue predates Contrib.social: some issue and comment data are missing.

Comment about 1 year ago →
🇺🇸United States bluegeek9
@rami.sedhom,

Are you still having this problem? I had trouble reproducing the error.

There is another issue with resetting passwords, that I am also having trouble reproducing.

🐛 Unable to reset user password on non-ldap accounts Postponed: needs info

Can you post your settings if you have this error?

https://www.drupal.org/docs/extending-drupal/contributed-modules/contrib... →
Comment 12 months ago →
🇺🇸United States bluegeek9
I think this was resolved in another issue. If you are still experiencing the issue please change the status to active.

I plan to make a new release in a week or two for, 🐛 Unable to reset user password on non-ldap accounts Postponed: needs info
Status changed to Closed: cannot reproduce 12 months ago1:44pm 19 April 2024
Comment 12 months ago →
🇺🇸United States bluegeek9

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