Contrib.social

Duplicate confirmation e-mail

Open on Drupal.org →
Created on 15 February 2022, over 2 years ago
Updated 17 November 2023, 8 months ago

Describe your bug or feature request.

Our customers report getting duplicate confirmation e-mails after paying for an order (with Commerce Vipps). Actually, the two e-mails aren't duplicates since the order numbers are different, but it's the same content / value - from the same order.

It seems the cart theory was wrong. No carts are created.

There is just one transaction and the list of orders is correct, but the duplicate e-mail is very confusing.

This is Drupal 9.3.5, Commerce Core 8.x-2.29 and Commerce Vipps 8.x-4.0-beta4. No custom code, just site building.

Let me know if you want me to attached some of the Commerce configuration

🐛 Bug report
Status

Active

Version

2.29

Component

Order

Created by

🇳🇴Norway hansfn

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  • Comment 8 months ago →
    allun55

    Having the same problem. Currently using Drupal 9.5.9 and Commerce 8.x-2.35. Able to recreate the issue on our dev server by using the back button after order completion. The order transitions from draft to complete two separate times.

  • Comment 8 months ago →
    🇮🇱Israel jsacksick

    hm.. This is going to be tricky to fix/debug... I'm wondering if calling the loadForUpdate() method from CheckoutFlowBase::getOrder() would fix this... but I'm afraid this could cause the order to be locked when the order isn't going to be saved...

    It could be that

    PaymentProcess::isVisible()

    still returns TRUE even thought he order is paid because the total_paid field is not yet updated since that is done from the PaymentOrderUpdater on destruct().

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