Does not show HEIC images

Created on 17 November 2021, over 3 years ago
Updated 4 June 2025, about 2 months ago

Problem/Motivation

I have a working setup with the image crop widget, when user uploads JPG, the cropping screen appears
and user is able to crop the desired rectangle.

Users can also upload .heic pictures but the cropping tool does not appear during upload.
So the user can upload the image, and it appears on the site (image style converts it to jpg)

All the settings are same, the upload form is same as uploading a JPG image. The media type is image.
I am not sure why it does not work, is the cropping happening before the .heic -> jpg conversion which I am
using as a image style.

Steps to reproduce

Enable the module so it works with jpg files
allow users to upload .heic image formats (at least iphone generates these)
cropping tool is not visibile.
enable also image style which will convert heic to jpg.

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

💬 Support request
Status

Active

Version

2.3

Component

User interface

Created by

🇫🇮Finland jukka792

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