[Data loss] What is causing job to disappear?

Created on 5 March 2021, over 3 years ago
Updated 20 March 2024, 3 months ago

It seems, about 10-20% of time, a job just disappears.

For example:

We go to Translate, select the languages for translation, then click the Request Translation button and Submit to Providor.

It now shows as in progress and is listed in the "jobs" tab. BUT, for some jobs, after a day or so they are just gone. They are no longer listed un Pending Translation or in the Jobs tab.

This is a major pain when we get the translation files back and the jobs no longer exist to import them into? Is this a bug or are we perhaps missing something?

πŸ› Bug report
Status

Active

Version

1.12

Component

Documentation

Created by

πŸ‡ΊπŸ‡ΈUnited States 3CWebDev

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  • πŸ‡³πŸ‡±Netherlands e.escribano

    We have the case that Jobs completed disappear, and the setting that controls that is set to "_never".
    There is a cron that removes completed jobs if the configuration is set to do so.
    But in our case, we don't have that like that.
    We still, randomly, get some jobs disappearing.
    But the translations disappear too, and the revisions don't show it was ever translated.

    This project is connected to Phrase.
    The jobs are in Phrase but not in Drupal.

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