- πΊπΈUnited States dcam
I'm closing old IEF support issues. Please feel free to re-open the issue if you still require assistance.
- Status changed to Needs work
10 months ago 2:29pm 17 February 2024 - πΊπΈUnited States w01f
Well, I don't think a note simply stating you're closing it because it's "old" is a proper method to close tickets.
Might I recommend something a bit more helpful, such as "We do not currently intend to support this feature." or "We do not currently have time to develop this additional feature, but are open to contributions if someone would like to take this up. Closing for now." Or... possibly even a "After reviewing the request, I realize this is already possible, and am including instructions for how to implement below, with a reference in the readme."
But generally the maintainer of module leaving a note that doesn't even convey they took the time to read a submitted ticket is rather discouraging. If you find yourself strapped for time or lacking technical expertise to respond properly, I would suggest opening the module up and advertising for a co-maintainer.
Note: Copy/pasting my response from the other ticket that was inadequately closed... as that was the method used for the closing comment.