Unsubscribing on Mailchimp through webhook doesnt update DB

Created on 10 September 2019, about 6 years ago

Updated 21 March 2023, over 2 years ago

Continuation of patch #2903853 → to write subscribed to DB.

When using the unsubscribed or cleaned addresses webhook, the subscribed status isnt updated in the DB.

For example, an email bounces from Mailchimp, its added to the cleaned Addresses list on Mailchimp. The webhook sends the info back to Drupal which 'unticks' the subscribed box on the user profile. When viewing their profile you can see its unticked, however the DB is not updated to reflect it is not subscribed (value from 1 to 0).

If the user account is re-saved it is updated, but with thousands of users and subscribers the site managers cannot be resaving all accounts to have accurate data from the database.

🐛 Bug report

Status

Needs review

Version

2.0

Component

API

Created by

🇦🇺Australia jtotheeannie

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It's likely this issue predates Contrib.social: some issue and comment data are missing.

Comment over 2 years ago →
🇵🇹Portugal dmitriy.trt
Just a reroll of #6 on 2.x. It's applicable to 2.2.0 as well.
Comment about 1 year ago →
🇺🇸United States en-cc-org
Hello, thanks for the patch, it had been working fine with mailchimp 2.2.2 (core 10.2.2)
But, patch failed to re-apply when upgrading to 2.2.3 (and core to 10.2.7 if that makes any difference).
Other, unrelated patches re-applied OK. Wondering if it needs a re-roll?
Thanks
Comment about 1 year ago →
🇮🇳India sagar ramgade
Here's a patch that is re-roll of #8 on 2.24.
Comment about 1 month ago →
🇺🇸United States en-cc-org
Thank you! Patch#10 is working well with v2.2.4

Will this patch be included in an upcoming v3 (Drupal 11 compatible) version?

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