"Initially you need to manually download the GeoLite2-City.mmdb and upload it to your server at . The next succeeding updates should be automatic." when using for the first time you get this message, but I dont think it says anywhere you need to upload it to private/smart_ip path, so think this should be added to message for newbies.
Postponed: needs info
3.0
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It's likely this issue predates Contrib.social: some issue and comment data are missing.
Drupal 8 & 9 are no longer supported. This version of the module this was opened against only supports these earlier versions of Drupal. If this is still something you want addressed in the current 5.x version of the module, please update and provide some next steps.