French translations have many empty results

Created on 12 June 2025, 4 months ago

Problem/Motivation

When translating into French many segments come back blank.

Steps to reproduce

It seems to always be ckeditor fields
I can only reproduce this in french, other languages translate

Proposed resolution

Remaining tasks

User interface changes

API changes

Data model changes

πŸ› Bug report
Status

Active

Version

2.3

Component

Code

Created by

πŸ‡ΊπŸ‡ΈUnited States nicxvan

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Comments & Activities

  • Issue created by @nicxvan
  • πŸ‡©πŸ‡ͺGermany SteffenR Germany

    Without knowing your configuration/ mapped languages it is hard to help in this case.
    Since it is working with other languages (other ckeditor fields), the error seems to be somewhere else.

  • πŸ‡©πŸ‡ͺGermany SteffenR Germany
  • Status changed to Postponed: needs info about 2 months ago
  • πŸ‡ΊπŸ‡ΈUnited States jnycz

    I am seeing the same issue using deepl api. Once in a while the ckeditor 5 rich textarea is empty on the review page. I am mapping English to French with Spanish, Japanese in my languages but only working on French.

    Config files are attached. Let me know if you need more.

    Drupal: 10.5.2
    module: 2.2.12

    Just retranslated the same textarea that failed earlier and it happened again. See screenshot.

    Tried it again, and the translation appears briefly, then disappears.

    Example:

    Words to be translated. 

    --> translation before disappearing then disappears.

    My case has nbsp in the string.

  • πŸ‡ΊπŸ‡ΈUnited States nicxvan

    I actually spent a significant amount of time working with DeepL, they wanted postman results confirming it, but there is an issue with their postman collection and I could not get it to work so they would not help.

    In the end I reviewed the translation again and realized I did not have plaintext set as an available text format so Drupal was not sending the text up properly.

    Sounds like it is a different issue for you.

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