Contrib.social

Pre-chat fields can be saved as an object as opposed to array

Open on Drupal.org →
Created on 15 May 2025, about 1 month ago

Problem/Motivation

The configuration schema for pre-chat fields is a sequence, which requires the saved configuration keys to be in sequential order, i.e 1,2,3,4,5. If the pre-chat field configuration is saved out of order, such as 1,2,3,5,6 which can happen if a field is removed, it will cause the configuration to be saved as an object.

Steps to reproduce

Add a new salesforce_mfw block to the site. Provide 3 prechat fields 'a', 'b', and 'c'. Export configuration and the configuration looks as followed:

prechat_fields:
    -
      name: a
      default_value: ''
      hidden: false
      editable_by_user: false
    -
      name: b
      default_value: ''
      hidden: false
      editable_by_user: false
    -
      name: c
      default_value: ''
      hidden: false
      editable_by_user: false

Edit the block again and remove "B" field and save.
Re-export configuration and the configuration now appears as:

prechat_fields:
    0
      name: a
      default_value: ''
      hidden: false
      editable_by_user: false
    2
      name: c
      default_value: ''
      hidden: false
      editable_by_user: false

Proposed resolution

Reset the pre-chat field configuration by calling array_values so that the keys will always be reset in order.

🐛 Bug report
Status

Active

Version

1.0

Component

Code

Created by

🇺🇸United States kyleleber

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