How to grant a user role when a specific product has been ordered?

I don't know Commerce well enough, especially the anonymous checkout which creates a user account automatically. But I would assume that the user needed to be created before the order can be completed, because that user needs to be attached to that order, and for that to be possible, the user needs to be present by then.

If that assumption is correct, you could create a model that starts with the order being created or completed. Then the model can load the referenced user and assign a role to that user.

Samples on how to assign roles to users can be found in the ECA Guide Library. Hope that helps?

@jurgenhaas is correct, the best way would be on the order status change (not creation cause it's created as a cart)

Then you can get the user and add the role once payment is complete.

The problem is that these users are purchasing memberships. We don't want to have any users registered who are not members, and they must purchase that membership fee in order to become a member.

Yes, that should not be a problem, once they have finished the purchase they will have an account created by commerce.
Then you can track that order in ECA and set the role.

Hi, following this, I would like to do this. Although, in my case, my users are all authenticated and exist before shopping.

Is that doable? More doable? The video in the library, 3 conditions met and add new role was helpful, thank you.

Yes, this is possible, if you have completed this please reply with your steps so we can add it to docs.

Hi! I'm trying to accomplish this task too with "Create a new account for an anonymous order".

I've created a model for testing, but I'm not able to get the user.

The model starts with the event Checkout: Completion but when I try to access the user, it hasn't been created yet as it's mentioned in #5. It seems it's created after the checkout complete, so I cannot reference the user yet to add a role or (in my case) including it in a Group.

The order part and the group part are set, but I need to reach the user.

@guezs I would have thought, like you, that the "Checkout: Completion" would be an appropriate event. How did you try to get hold of the user of that order? Maybe there's something wrong there.

Otherwise, maybe the "Order: Assign order" may be working. I was reading in the developer comments at \Drupal\commerce_order\Event\OrderEvents::ORDER_ASSIGN:

   * Name of the event fired when assigning an order to a customer.
   *
   * Fired when assigning an anonymous order to a customer (e.g. after the
   * customer logged in / registered at the end of checkout), and when
   * reassigning an order to a different customer in the admin UI.
   *
   * Note:
   * At this point the order still has the original data (customer, email).
   * Use $event->getOrder()->getCustomer()->isAnonymous() to check whether the
   * original customer was anonymous.
   *
   * Fired before the order is saved.

That sounds like a match. Let us know if that works for you.

Hi Jürgen! In the beginning, I used the value of [commerce_order:mail] to get the user using "Entity:load" and the option "Type and properties" with property: mail: "[commerce_order:mail]".

I tested this Entity:load using and existing customer-user email and it worked. When I replaced the fixed mail with the token [commerce_order:mail] it didn't. The debug showed: Access denied - No entity available.

So I made a test with a loop checking the existing users at that point, to see if the customer is already in the list (in case I was not using the token properly, for example). I used showing messages to see the results of the loop. In the results, the customer is not there as a user.

The customer data is in the checkout - somewhere -, but in order to add the user to the Group, I need to have the user itself as entity.

So it's related I think with what you mention about the \Drupal\commerce_order\Event\OrderEvents::ORDER_ASSIGN. Yes, ECA records show "- user (Entity user/0/Anonymous)" being passed through the model.

I will check "Order: Assign order" and will let you know! Thank you!

Update:

Yes! The starting event "Order: Assign order" worked better. Using the [commerce_customer] I can add the user as the group member and I guess I could grant a role also.

As a related topic, I'm trying to do this when a specific product is in the order, but I couldn't. I'm facing the same problem as described in https://www.drupal.org/project/eca_commerce/issues/3478960 🐛 Commerce: Specific Products Active so, at this point, the workaround for me is looping the order items list and checking each item to see if the product is in the order.

The user part is solved for me!

Yes! The starting event "Order: Assign order" worked better. Using the [commerce_customer] I can add the user as the group member and I guess I could grant a role also.

This is great, thanks for the feedback. @hockey2112 could you probably give this a try too? It should also solve your use case.

As a related topic, I'm trying to do this when a specific product is in the order, but I couldn't. I'm facing the same problem as described in 🐛 Commerce: Specific Products Active so, at this point, the workaround for me is looping the order items list and checking each item to see if the product is in the order.

I would have suggested the workaround that you're already using. Or maybe the "List: contains item" condition from eca_base might be an alternative. But all that always depends upon the data model, that you have to deal with. So, I'm not sure in which format we get the item list from commerce, and whether the condition can handle that. Anyway, this discussion is probably better to be continued in the referenced issue.

Ah, @goose2000, would be great if you could test the solution from #11 as well.