This module only syncs users that have the permission to use the helpdesk. Unfortunately, that includes the user 1. And in my use case, the user name is admin which is a reserved name in GitLab and can't be synced.
The error message I receive in the logs:
Pushing users to LakeDrops GitLab failed: Gitlab\Exception\ValidationFailedException: "username" admin is a reserved name in /var/www/html/vendor/m4tthumphrey/php-gitlab-api/src/HttpClient/Plugin/ExceptionThrower.php:71 Stack trace: #0 /var/www/html/vendor/m4tthumphrey/php-gitlab-api/src/HttpClient/Plugin/ExceptionThrower.php(53): Gitlab\HttpClient\Plugin\ExceptionThrower::createException() #1 /var/www/html/vendor/php-http/httplug/src/Promise/HttpFulfilledPromise.php(31): Gitlab\HttpClient\Plugin\ExceptionThrower->Gitlab\HttpClient\Plugin\{closure}() #2 /var/www/html/vendor/m4tthumphrey/php-gitlab-api/src/HttpClient/Plugin/ExceptionThrower.php(49): Http\Client\Promise\HttpFulfilledPromise->then() #3 /var/www/html/vendor/php-http/client-common/src/PluginChain.php(44): Gitlab\HttpClient\Plugin\ExceptionThrower->handleRequest() #4 /var/www/html/vendor/php-http/client-common/src/PluginChain.php(59): Http\Client\Common\PluginChain->Http\Client\Common\{closure}() #5 /var/www/html/vendor/php-http/client-common/src/PluginClient.php(87): Http\Client\Common\PluginChain->__invoke() #6 /var/www/html/vendor/php-http/client-common/src/HttpMethodsClient.php(148): Http\Client\Common\PluginClient->sendRequest() #7 /var/www/html/vendor/php-http/client-common/src/HttpMethodsClient.php(107): Http\Client\Common\HttpMethodsClient->sendRequest() #8 /var/www/html/vendor/php-http/client-common/src/HttpMethodsClient.php(75): Http\Client\Common\HttpMethodsClient->send() #9 /var/www/html/vendor/m4tthumphrey/php-gitlab-api/src/Api/AbstractApi.php(161): Http\Client\Common\HttpMethodsClient->put() #10 /var/www/html/vendor/m4tthumphrey/php-gitlab-api/src/Api/Users.php(291): Gitlab\Api\AbstractApi->put() #11 /var/www/html/web/modules/contrib/helpdesk_gitlab/src/Plugin/HelpdeskIntegration/GitLab.php(260): Gitlab\Api\Users->update() #12 /var/www/html/web/modules/contrib/helpdesk_integration/helpdesk_integration.module(66): Drupal\helpdesk_gitlab\Plugin\HelpdeskIntegration\GitLab->pushUser() #13 /var/www/html/web/core/includes/batch.inc(296): helpdesk_integration_batch_push_users() #14 /var/www/html/web/core/includes/batch.inc(138): _batch_process() #15 /var/www/html/web/core/includes/batch.inc(94): _batch_do() #16 /var/www/html/web/core/modules/system/src/Controller/BatchController.php(52): _batch_page() #17 [internal function]: Drupal\system\Controller\BatchController->batchPage() #18 /var/www/html/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(123): call_user_func_array() #19 /var/www/html/web/core/lib/Drupal/Core/Render/Renderer.php(638): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}() #20 /var/www/html/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(121): Drupal\Core\Render\Renderer->executeInRenderContext() #21 /var/www/html/web/core/lib/Drupal/Core/EventSubscriber/EarlyRenderingControllerWrapperSubscriber.php(97): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->wrapControllerExecutionInRenderContext() #22 /var/www/html/vendor/symfony/http-kernel/HttpKernel.php(181): Drupal\Core\EventSubscriber\EarlyRenderingControllerWrapperSubscriber->Drupal\Core\EventSubscriber\{closure}() #23 /var/www/html/vendor/symfony/http-kernel/HttpKernel.php(76): Symfony\Component\HttpKernel\HttpKernel->handleRaw() #24 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/Session.php(53): Symfony\Component\HttpKernel\HttpKernel->handle() #25 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/KernelPreHandle.php(48): Drupal\Core\StackMiddleware\Session->handle() #26 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/ContentLength.php(28): Drupal\Core\StackMiddleware\KernelPreHandle->handle() #27 /var/www/html/web/core/modules/big_pipe/src/StackMiddleware/ContentLength.php(32): Drupal\Core\StackMiddleware\ContentLength->handle() #28 /var/www/html/web/core/modules/ban/src/BanMiddleware.php(50): Drupal\big_pipe\StackMiddleware\ContentLength->handle() #29 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/ReverseProxyMiddleware.php(48): Drupal\ban\BanMiddleware->handle() #30 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/NegotiationMiddleware.php(51): Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() #31 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/AjaxPageState.php(36): Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() #32 /var/www/html/web/core/lib/Drupal/Core/StackMiddleware/StackedHttpKernel.php(51): Drupal\Core\StackMiddleware\AjaxPageState->handle() #33 /var/www/html/web/core/lib/Drupal/Core/DrupalKernel.php(741): Drupal\Core\StackMiddleware\StackedHttpKernel->handle() #34 /var/www/html/web/index.php(19): Drupal\Core\DrupalKernel->handle() #35 {main}
This error would repeat as subsequent runs of user sync would try again to sync that unsinced user.
We should somehow sanitize user names.
Active
2.0
Code
This needs to be addressed per implementation.
Issue #3465206 by jurgenhaas: Some usernames are reserved and can't be...
Automatically closed - issue fixed for 2 weeks with no activity.