Simplify Commerce Checkout Flow

Created on 15 July 2024, about 2 months ago
Updated 30 July 2024, about 1 month ago

Hi, thank you for your wonderful module.

I am finding that I am losing customers in checkout due to the request of 2 passwords.

Yes, I have a check out flow with a custom form, but even at it's minimum, it still requests 2 passwords.

The 2 passwords are not necessary for checkout, because once the users is registered they receive an email link to confirm and change their password, so is this not unnecessary?

Please how can I simplify the checkout process without passwords?

Most appreciate any guidance.

💬 Support request
Status

Fixed

Version

2.0

Component

Checkout

Created by

🇫🇷France Liliplanet Cannes

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Comments & Activities

  • Issue created by @Liliplanet
  • Status changed to Fixed about 2 months ago
  • 🇮🇱Israel jsacksick

    Hm... You'd need to define your own custom login pane, no way around that... The Login pane has validation around the password and sets the password when creating the account.

    If you meant to create a feature request, I doubt we'll have the bandwith to address this particular feature in Commerce core directly.

  • 🇫🇷France Liliplanet Cannes

    Thank you so much jsacksick! Sorry what does that mean, define your own custom login pane?

    I created a custom 'checkout' form which is used in the checkout flow, but it has these 2 passwords which loses customers.

    Now when users register (/user/register) normally, the double password is not there, because it sends a validation link, perfect.

    When users create an order as guest checkout, opens another can of issues, because licenses are not validated.

    Kindly, do you have another idea how I can simplify the checkout process please?

  • 🇮🇱Israel jsacksick

    Sorry what does that mean, define your own custom login pane?

    This is what I mean: https://docs.drupalcommerce.org/v2/developer-guide/checkout/checkout/#cr...

    Create your own checkout pane plugin with your own logic, but that requires coding skills.

  • 🇫🇷France Liliplanet Cannes

    Oh thank you jsacksick, not something I'm capable of. Most appreciate your responses.

  • Automatically closed - issue fixed for 2 weeks with no activity.

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